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Start your review of Richard Drow.
Richard Drow
Richard  Drow, Detail Manager, Tucson Subaru
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Richard Drow

Detail Manager

Tucson Subaru

4901 N Oracle Rd
Tucson, AZ 85704

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3 Reviews of Richard Drow

August 22, 2018

Dealership Rating
Employee Rating

"Great Car Buying Experience"

- Robert Woerner

This is my third new vehicle lease/purchase from Jack, and every time it has been an easy and pleasant experience. Jack's philosophy seems to be to simply introduce his clients to various cars and highlight their features, and then let the cars sell themselves. He is always courteous and professional, always a gentleman, who is eager to answer questions and meet his customers' needs. Jack gives a thorough overview of a vehicle's various features and controls and obviously cares about his customers' safety and satisfaction. He is also readily available after the sale to answer questions and help with any issues that might arise. I have recommended Jack to numerous friends and students. Everyone who has purchased from him has also had a very positive experience. I recommend Tucson Subaru and Jack McVey wholeheartedly to anyone who wants to purchase a new or used vehicle in a pleasant, relaxed atmosphere from highly knowledgeable and professional people.

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Recommend Dealer
Yes

Other Employees Tagged: Jack McVey, Traci Roberts

Aug 23, 2018

Tucson Subaru responded

Thank you for you review....Enjoy the new car!!!! Traci

April 02, 2018

Dealership Rating
Employee Rating

"Outstanding!"

- Happy Customer

Saw the add for a used Jeep Wrangler online. Had been looking for a while, so went to take a look the same day. Mike met me at the door and soon after I arrived we were out for a test drive. The Jeep was in “raw” form as it was a recent trade in. There was absolutly no pressure from Mike to make a purchase. After a little painless negotiation we arrive at a fair price so I agreed to purchase the Jeep. Prior to making the deal I was told the Jeep would be detailed and undergo a number of mechanical inspections and repairs where required. The dealership proceeded to replace all fluids, pitman arm, tierod ends, track bar, rear main seal, valve cover gasket, shock, wiper blades, headlight and spark plugs. They completed a four wheel alignment an balanced the tires. All this after the sale! Very big deal for me. They did what they said and more! Jeep looked perfect and is mechanically sound. Overall very happy with the Jeep, the service and overall experience! I would and likely will purchase another vehicle from Tucson Subaru!

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Recommend Dealer
Yes

Other Employees Tagged: Curt McHenry, Mike Henry

Apr 12, 2018

Tucson Subaru responded

That is a great Jeep!!! Dont have too much fun in it! - Curt

March 31, 2018

Dealership Rating
Employee Rating

"Great follow up"

- Bill1941

Kevin was great at following up after our lease was expiring. He helped us get all the features we needed in our new Subaru He was very knowledgeable about all the models and features. Very professional and a perfect gentleman

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Recommend Dealer
Yes
Apr 11, 2018

Tucson Subaru responded

Enjoy your fun new orange Crosstrek! -KG

Apr 01, 2018

Tucson Subaru responded

Bill, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Tucson Subaru! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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