Richard Houser | Page 4

Very pleasant experience I had a great experience with everyone I talked to or dealt with! Will definitely recommend them to everyone! I absolutely love my used Tahoe! I had a great experience with everyone I talked to or dealt with! Will definitely recommend them to everyone! I absolutely love my used Tahoe! More

Helpful 0

Report | Print

Perfect in every way every aspect of the experience was outstanding: sales, financing, follow up and even insurance. A competent and friendly team who were creative in mee every aspect of the experience was outstanding: sales, financing, follow up and even insurance. A competent and friendly team who were creative in meeting my requirements. (This was Alfa Romero- the survey only lists Fiat) More

Helpful 1

Report | Print

Great deal on a great vehicle from a great team. From the moment I entered the door and got paired up with Jamin I felt I was in good hands. Richard, the Sales Manager, came in early in the process From the moment I entered the door and got paired up with Jamin I felt I was in good hands. Richard, the Sales Manager, came in early in the process to introduce himself and to be sure everything was proceeding smoothly. I purchased my Stelvio that same day and have been impressed with the follow-up since. Everyone seems to put the customer first. More

Helpful 0

Report | Print

New 2017 Alfa Romeo Giulia Purchase We saw a new 2017 Alfa Romeo Giulia advertised by Brandon Auto Mall on the internet for less than MSRP. This caught our eye since we had recently driv We saw a new 2017 Alfa Romeo Giulia advertised by Brandon Auto Mall on the internet for less than MSRP. This caught our eye since we had recently driven one at a dealer close to home and really liked the looks, the features, the drive experience and the overall feel of this fantastic sporty car from a classic European manufacturer. The local dealership would not budge off of MSRP and did not treat us well. Although the young lady sales person was quite nice and treated us well, the manager who did not even introduce himself to us made us feel a bit unwelcome, and did not even counter offer us a decent price for our well equipped and well cared for low mileage 2015 Genesis Ultimate sport coupe. We never expected that a dealer would not even try to work with us. So, after speaking to Shaun about the Giulia advertised at Brandon Auto Mall (which was the same color as the one we liked locally) we drove 33 miles to see what we could find out. Shaun arranged for us to be met by Mike and/or Richard. Mike made us feel very welcome and accompanied us on the test drive. The car sells itself! It looks sexy, feels very comfortable, it handles beautifully, is quick , exciting and powerful yet has great gas mileage, was named a IIHS Top Safety Pick, and exceeded all our expectations. No wonder is was selected as "2018 Car of the Year"!! Mike was always courteous, answered all our questions, and we were able to negotiate a deal that was acceptable to both the seller and the buyers. Matt explained some of the technical features of the car and helped pair the cell phone Bluetooth connection. We can only rate our buying experience at this time. The quality of work will be rated later. More

Helpful 0

Report | Print

extremely satisfied with the dealer I was pleased in the way the dealership and employees wanted to serve you. I found that service was a top priority and the sales effort was there to h I was pleased in the way the dealership and employees wanted to serve you. I found that service was a top priority and the sales effort was there to help you but not pressure you. Peter was extremely helpful and I now await to learn how to use all the options in the car. I hope the car is reliable. More

Helpful 0

Report | Print

Excellent staff, always available This is 2nd purchase with this dealership. Excellent car buying experience! I am two months into my 2nd purchase with this dealership. They are ju This is 2nd purchase with this dealership. Excellent car buying experience! I am two months into my 2nd purchase with this dealership. They are just as available for me after buying my car as they were prior to the sale. I would highly recommend friends and family. From sales to service dept.. I have no complaints which is very hard to say about any company these days. More

Helpful 0

Report | Print

Liars They have their Internet "specialists" hound you and lie to you to get you to come in and then act stupid when you tell them what you clearly discusse They have their Internet "specialists" hound you and lie to you to get you to come in and then act stupid when you tell them what you clearly discussed prior to driving an hour and a half and wasting half your day and gas money. Their business ethics suck and ROSA ROLON IS A LIAR! More

Helpful 0

Report | Print

Excellent car buying experience! I felt like I received the best price on my new Fiat and was treated in a friendly, fair, professional manner from start to finish. Not once did I feel like I was being pre the best price on my new Fiat and was treated in a friendly, fair, professional manner from start to finish. Not once did I feel like I was being pressured. I highly recommend this dealership. More

Helpful 0

Report | Print