Richard Jones
Richard Jones at Capital Volkswagen Volvo Porsche
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Richard Jones

Sales Manager

Capital Volkswagen Volvo Porsche

3963 W Tennessee St
Tallahassee, FL 32304

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9 Reviews
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9 Reviews

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9 Reviews of Richard Jones

September 21, 2022

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Employee Rating

I received excellent customer service from Aubrey Keith at Capital Volkswagen and appreciate all of her help in getting me a brand new Volkswagen Arteon. Everyone at the dealership was very friendly and h More

by cathypolite1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2022

Capital Volkswagen Volvo Porsche responded

Cathy, Thank you so much for your positive review! We greatly appreciate the opportunity to work with you, and we are so glad that Aubrey could provide you with top-notch service. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Volkswagen- on behalf of the entire team!

September 06, 2022

Dealership Rating
Employee Rating

I worked with Aubrey and Richard throughout the process. I really appreciate them being transparent and patient as I was going through my first car buying experience! More

by guna
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aubrey Keith

Sep 06, 2022

Capital Volkswagen Volvo Porsche responded

Thank you so much for your positive review! We are so glad that Aubrey and Richard took great care of you! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

July 11, 2022

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Employee Rating

Let me tell you about my car salesman! ! Excellent service very knowledgeable of the vehicle and most of all seamless service We’re friends for life😄 More

by uhannah850
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Carter, Cullen Griffin

Jul 12, 2022

Capital Volkswagen Volvo Porsche responded

Thank you so much for your positive review! We greatly appreciate the opportunity to work with you, and we are delighted that our team could provide you with a smooth, 5-star experience! It is our pleasure to assist you in any way possible. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 11, 2022

Dealership Rating
Employee Rating

Customer service was better compared to other car stores and also smooth purchasing and financing process with low interest rates. More

by Sanket.borad
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Carter, Adam Kelly

Jul 11, 2022

Capital Volkswagen Volvo Porsche responded

Thank you so much for your positive review! We are so glad that our team could provide you with a smooth, top-notch experience! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!

January 14, 2022

Dealership Rating
Employee Rating

Everyone was super professional and on their game. Salesperson Will Singleton and Finance Manager Justin Carter were both phenomenal and I can’t thank them enough for the experience. More

by Harrison Steel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

December 23, 2021

Dealership Rating
Employee Rating

I’d like to say that Will, Richard and Justin were all amazing. They made one of my dreams come through I truly appreciate everything and the service was amazing.10/10 highly recommend More

by Shantol.stewart22
Customer Service
Friendliness
Price
Recommend Dealer
Yes

November 04, 2021

Dealership Rating
Employee Rating

Billy our salesman was fantastic. He was ready for us when we arrived and had both cars we were interested in ready too. Also we changed our minds on the vehicle we wanted when he was already completing More

by ahelmlinger69
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Pierini

July 31, 2021

Dealership Rating
Employee Rating

Absolute worst experience at a dealership in my life, went to buy 2 new porsche, couldn’t get anyone to wait on us, absolutely ridiculous! More

by Cabraswell7
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 05, 2021

Capital Volkswagen Volvo Porsche responded

Cabraswell7 I like to apologize for your experience when visiting our Porsche dealership. Not sure if the day you visit and the date of your response submission are the same. However a few of the Sales team members you tag in your response were not here on the day of your submission. Other teams members that were here on the date of your submission, along with myself feel terrible that we didn't provide you with the luxury experience one would expect from a Porsche dealer. As the dealership Porsche Customer Experience Manager I would appreciate an opportunity to earn your business and create an experience that aligns with the brands reputation. Please feel free to contact me directly @ 850.574.377 ext. 3030. I look forward to speaking with you soon and welcome the opportunity to speak with you regarding your experience. Thanks Lorraine Head Porsche Customer Experience Manager

Aug 05, 2021

Cabraswell7 responded

The reason why some of the employees mentioned were not present is because I mentioned everyone on the sales team. No one got up, so I included everyone. I literally walked in the dealership twice , several salesman looked at me but didn’t acknowledge I was there, I even turned around at the door, a responded , I guess no one wants to sell a Porsche today. I was in business for 40 yrs, owned three businesses, if I had seen a potential customer treated in this manner I would have fired every one at that location that had seen the customer........the absolute worst case of customer service I have ever experienced, or observed in my 63 hrs !!!

July 15, 2021

Dealership Rating
Employee Rating

Worked with Billy Pierini and Richard Jones. Richard was able to get me in touch with the perfect salesperson in order to purchase a new vehicle for my wife. Billy was absolutely fantastic. Billy went abo More

by Jeremy Izquierdo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Pierini

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