Richard Keefe
Richard Keefe at Lithia Ford Lincoln of Boise
Refer Me

Richard Keefe

Parts Manager

Lithia Ford Lincoln of Boise

8853 West Fairview Ave
Boise, ID 83704

Contact Me
4.7
78 Reviews
4.7

78 Reviews

Write a Review

78 Reviews of Richard Keefe

April 06, 2024

Dealership Rating
Employee Rating

Tayler is fantastic with customer. Very helpful , understanding, patience, as well the Kelly who are taking care of customer transportation and customer needs. Great work More

by grazynakapuscinska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Neal

Apr 07, 2024

Lithia Ford Lincoln of Boise responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tayler and Kelly met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

January 24, 2024

Dealership Rating
Employee Rating

It’s very upsetting whenever I bring my F150 in for service OR my wife’s Lincoln Aviator for service, we have damage done to the interior of BOTH vehicles! Some of your service mechanics lack respect More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lisa Crabtree, Tyler Neal , Molly (in parts) goes above and beyond to help us!

Jan 27, 2024

Lithia Ford Lincoln of Boise responded

JT, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Jim Sterk General Manager

December 02, 2023

Dealership Rating
Employee Rating

At the time of my purchase the best truck price was at Lithia in Boise and I was shopping for a year at all the popular makes of vehicles in the area.Since the purchase they have also been doing my mainte More

by MURRAYEDWIN300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2023

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

November 26, 2023

Dealership Rating
Employee Rating

I always appreciate the professionalism of of the certified dealership. Lithia is the only company I take my vehicles to. More

by NORMAN2594NILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2023

Lithia Ford Lincoln of Boise responded

Thank you, Norman, for choosing Lithia Ford Lincoln of Boise. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Jim Sterk General Manager

November 22, 2023

Dealership Rating
Employee Rating

Always helpful and keep the customer informed of updates with services. The service is always fast and complete. More

by LAURACATHERINE77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rhett Sheeder, Tyler Neal

Nov 24, 2023

Lithia Ford Lincoln of Boise responded

Laura, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

November 22, 2023

Dealership Rating
Employee Rating

Everybody, at Lithia was prompt and professional. All the way from Mike in the Service Dept. down to the gentleman who drove me home with great conversation and that was huge for me as I had no way More

by Beeson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2023

Lithia Ford Lincoln of Boise responded

We are very happy to hear Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

November 07, 2023

Dealership Rating
Employee Rating

Everyone was friendly, service was fantastic, and the follow up was extremely appreciated. Thank you More

by CEGLIOMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2023

Lithia Ford Lincoln of Boise responded

Michael, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Richard met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

October 26, 2023

Dealership Rating
Employee Rating

We appreciate there professionals both in sales and service. They are quick to answer any of our questions! Keep us updated on the progress of service! More

by MIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gennadiy Barbin, Teddy Tobar , Muki Masic

Oct 27, 2023

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you, Mike. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

October 17, 2023

Dealership Rating
Employee Rating

Great response, to my questions via text! Mike is awesome and responsive! I will be back! More

by LANCE_KARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Lithia Ford Lincoln of Boise responded

Kari, Thank you so much for your excellent review! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

October 12, 2023

Dealership Rating
Employee Rating

Very helpful in a difficult situation Prompt response when I was in a low service area for cell service exceeded my expectations in my initial phone call More

by JIMLEDINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Laughlin, Trisha Feigel, Tyler Neal , Stephen, and Chris , worked as a team were very helpfull

Oct 13, 2023

Lithia Ford Lincoln of Boise responded

Jim, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

1
...

Dealership Inventory (625 Vehicles)

new 2023 Ford Explorer car, priced at $55,685
2023 Ford Explorer
new
Stone Blue Metallic exterior
10-Speed A/T
4WD
new 2023 Lincoln Navigator L car, priced at $94,995
2023 Lincoln Navigator L
new
Infinite Black Metallic Clearcoat exterior
10-Speed A/T
4WD
new 2024 Ford Edge car, priced at $37,995
2024 Ford Edge
new
Agate Black Metallic exterior
8-Speed A/T
AWD
new 2024 Ford Edge car, priced at $35,995
2024 Ford Edge
new
Oxford White exterior
8-Speed A/T
AWD
new 2024 Ford Edge car, priced at $37,995
2024 Ford Edge
new
Carbonized Gray Metallic exterior
8-Speed A/T
AWD
used 2018 Ford Super Duty F-350 SRW car, priced at $56,995
2018 Ford Super Duty F-350 SRW
used
Magnetic Metallic exterior
6-Speed A/T
4WD