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Richard Klaben
Refer Me
849 Reviews
I started in 1974 washing cars and thereafter filled many positions and assumed added responsibilities within the Klaben Auto Group prior to attaining my current leadership position. With the guidance and mentoring I received from my Father, Al Klaben Sr., I have remained true to the core principles upon which our business was founded. Customer Driven - Integrity - Hard Work - Commitment to Excellence - Continuous Improvement. Customers are the foundation of our success! We have a team of quality individuals who work together to leverage our collective resources with the intention of delivering customer experiences that stand apart in an atmosphere of transparency, trust and respect. We share one common goal, to deliver the best value to our customers, team members, partners and communities. I'm proud to be a part of the Klaben Team. Family comes first and I'm blessed with 4 incredible children and a very special & supportive wife. Call 330.673.3139 ext 308
Read moreDealership Experience
43 yrs, 3 mos
Industry Experience
50 yrs, 4 mos
849 Reviews
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849 Reviews of Richard Klaben
September 13, 2019
Best Car Buying Experience I Ever Had This was the best buying experience I ever had. Josh and Tom were so helpful and knowledgeable and personable. I would recommend Klaben to anyone lo This was the best buying experience I ever had. Josh and Tom were so helpful and knowledgeable and personable. I would recommend Klaben to anyone looking for a car. We had a lot of fun going over all the tech features! More
by vickie.hornbeck
Verified CustomerOther Employees Tagged: Tim Sterling, Tom Alcorn , Joshua Jones, Denise Miller
Helpful 
September 13, 2019
Great Experience My overall visit @ klaben was awesome, thank you so much, we are family, They all were extremely helpful from beginning to end. Thanks you so much My overall visit @ klaben was awesome, thank you so much, we are family, They all were extremely helpful from beginning to end. Thanks you so much More
by edwinadixon51
Other Employees Tagged: Roscoe Woodberry, Christine Klaben , Brandon Brinko, Terry Colbert, Christine, Terry, Richard, Roscoe, Brandon, McKenzie
September 12, 2019
Top notch service Been dealing with Klaben for many years there staff as always friendly and goes out of there way to make sure your taken care of. Will calling Mike Co Been dealing with Klaben for many years there staff as always friendly and goes out of there way to make sure your taken care of. Will calling Mike Coony to get a 19 F150z More
by Ford guy
Other Employees Tagged: Mike Cooney, Christine Klaben , Terry Colbert
September 01, 2019
Friendly, knowledge staff, quality products at a fair price. Louis took all the time we needed as we test drove three different vehicles before making a final decision. We never felt high pressure during the wh Louis took all the time we needed as we test drove three different vehicles before making a final decision. We never felt high pressure during the whole process making it easier to make a decision. The entire staff smiled and greeted us as we walked through the dealership. We would definitely recommend Klaben Ford to our friends and return for future purchases. More
by M Hatton
Other Employees Tagged: Christine Klaben, Louis Polos
August 30, 2019
Sales Aided me in buying a new vehicle when having difficulty with the one I had. Went far and beyond my expectation. I couldn’t be happier. Aided me in buying a new vehicle when having difficulty with the one I had. Went far and beyond my expectation. I couldn’t be happier. More
by CBS10
Other Employees Tagged: Mike Cooney, Jennifer Bowen
August 30, 2019
Fast and efficient....Easy to work with The folks at Klaben Ford in Kent made my wife and I feel welcome and found time to listen to our goals, then suggested a new Explorer with packages th The folks at Klaben Ford in Kent made my wife and I feel welcome and found time to listen to our goals, then suggested a new Explorer with packages that met our needs while saving us from overspending on items we did not need. Overall, a pleasant experience and we left with the feeling that we received a good value. Both Mike Cooney and Nate Bryant were great to work with. They explained all the features on the new Explorer in detail, especially the electronic devices that are new to us and made sure we were comfortable with everything before we drove off. More
by MJAVOREK
Other Employees Tagged: Mike Cooney, Christine Klaben , Nate Bryant
August 27, 2019
Great people! My salesmans name is Tim who was extremely pleasant, down to earth, and actually listened to what our needs were. We also had the pleasure of working My salesmans name is Tim who was extremely pleasant, down to earth, and actually listened to what our needs were. We also had the pleasure of working with Rich Klaben who genuinely cares and will go out of his way to make sure that you are 100% happy. Love this place!! More
by brookallocco3
Other Employees Tagged: Tim Sterling
August 27, 2019
19 Ford Escape I love my Ford escape! I am beyond grateful for the Ford sales team for helping me get into a escape. They took the time and worked with me. Made the I love my Ford escape! I am beyond grateful for the Ford sales team for helping me get into a escape. They took the time and worked with me. Made the whole process fun and non stressful! More
by jen7800
Other Employees Tagged: Roscoe Woodberry, Christine Klaben
August 27, 2019
Doug Carter and the team at Klaben I've worked with Doug Carter several time trading vehicles and have always had a good experience. Doug doesn't make you feel like you are being "sold" I've worked with Doug Carter several time trading vehicles and have always had a good experience. Doug doesn't make you feel like you are being "sold". He listens and helps you with options and it makes the process very easy. More
by Billwills1
Other Employees Tagged: Christine Klaben , Doug Carter
August 24, 2019
Excellent My experience at Klaben was excellent. Rich and Roscoe went above and beyond to get me approved and in car. Bad credit, very little money down and no My experience at Klaben was excellent. Rich and Roscoe went above and beyond to get me approved and in car. Bad credit, very little money down and no trade in. I was approved and driving home in a 2016 Focus. Very happy with the car. Roscoe was awesome. Very personable. No pressure and made me feel comfortable. By time I left I felt like we had been friends for years. I would highly recommend Klaben Ford. I will return when I'm ready for a new car! Thank you, Klaben Ford More
by cheechaman10
Other Employees Tagged: Roscoe Woodberry
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