Richard Klaben | Page 40

Fantastic Klaben keeps to their word. If they tell you a price, that is the price it is. No going into the finance office and facing untold costs or surprises Klaben keeps to their word. If they tell you a price, that is the price it is. No going into the finance office and facing untold costs or surprises. The salesmen also take the time to make sure you understand everything and are comfortable with your new purchase. I couldn’t recommend highly enough!!! More

by dragonqueen42 Verified Customer Verified Customer

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Service always excellent..efficient Appointments timely...questions answered..staff helpful..car always clean Only problem is the edge is the model I like but it is becoming too expensi Appointments timely...questions answered..staff helpful..car always clean Only problem is the edge is the model I like but it is becoming too expensive and escape is too small for my needs..may need to explore other klaben dealerships such as jeep.. More

by KPOULOS0 Verified Customer Verified Customer

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Quick, Easy, and Affordable This will be my 5th time going to Klaben Ford in Kent for a vehicle. I have leased my last 4 vehicles which I have loved them all. Now I am 9 months p This will be my 5th time going to Klaben Ford in Kent for a vehicle. I have leased my last 4 vehicles which I have loved them all. Now I am 9 months pregnant and needed to get out of my F150 lease a little early to get something that better suits my soon to be family. I didn't think I would be able to get out of my lease into what I wanted for a decent price. But yet again, Klaben proved me wrong. Roscoe was able to help me get out of the lease into an Explorer ( which was exactly what I wanted) for a reasonable monthly payment. As always the process was very quick and painless. Roscoe helped me to get the best deal and Christine helped me to get the best warranties. Shes also the quickest when it comes to the finance paper work. I highly recommend Klaben Ford in Kent. They have treated my as family for the past 7 years! More

by Gretchphil Verified Customer Verified Customer

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Chris Volk I did not have good credit at all and lived about an hour away...I inquired about a car that I was sure I would not get financed for! Chris urgently r I did not have good credit at all and lived about an hour away...I inquired about a car that I was sure I would not get financed for! Chris urgently replied to my inquiry and he started the process via phone and did not waste my time! He was able to get me th car I wanted fast and had everything ready for when I got there(which was nice because I have 2 under 2)! Great service from the whole team! More

by hillaryvalentine.hv Verified Customer Verified Customer

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My Fifrh car This is my Firth car with klaben Ford., and the hopefully not my last, mostly because of Rich Klaben. Rich treats not only me but but everyone with c This is my Firth car with klaben Ford., and the hopefully not my last, mostly because of Rich Klaben. Rich treats not only me but but everyone with complete respect. Doug Carter follows up as a great salesman. He makes it look easy and with a relaxed attitude. Jen in finance pleasant cheerful smile always sends me driving away with a smile as well. Joe in service as well always takes care of all my needs. Thanks everyone at Klaben. More

by Golfpro3050 Verified Customer Verified Customer

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Helpful, professional sales people. I found Klaben Ford to be very helpful and professional when trying to find a new car. Rich and Terry and Doug did everything they could to help I found Klaben Ford to be very helpful and professional when trying to find a new car. Rich and Terry and Doug did everything they could to help me get rid of my old car without strapping me on a new one. I'm very happy with my new, affordable Ford EcoSport, and very happy with Klaben. I will certainly recommend them. More

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Great experience. Always happy to work with Doug Carter. This is my second vehicle while working with Doug. I appreciate that he is down to earth and easy to talk to. He has the patience of a saint. Great s This is my second vehicle while working with Doug. I appreciate that he is down to earth and easy to talk to. He has the patience of a saint. Great sense of humor. I like how knowledgeable he is about each vehicle and takes the time to be sure you are comfortable in it . I am looking forward to continue working with Doug in the future. More

by kakas7 Verified Customer Verified Customer

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Would not go anywhere else! I only buy from Klaben! Rich Klaben, Doug Carter and Christine Klaben are the absolute best to work with. They understand my needs and make the buyi I only buy from Klaben! Rich Klaben, Doug Carter and Christine Klaben are the absolute best to work with. They understand my needs and make the buying process seamless. Great product, great service and great people. Love my Lincoln. Thank you for everything! More

by udfan Verified Customer Verified Customer

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Listens to Customers They showed me several vehicles in my price range I didn't like any of them. Rich Klaben and Dave Mott made it their mission to locate the vehicle I They showed me several vehicles in my price range I didn't like any of them. Rich Klaben and Dave Mott made it their mission to locate the vehicle I really wanted. After a week they found me what I wanted and went out and brought it back to the dealership. Then they made sure it was up to specs and contacted me to come in the truck was ready. I came in on a referral and they truly made sure I was in a sound vehicle for years to come. Thank you to all at Klaben for making this easy and caring about your customers. More

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Phenomenal care for a loyal customer Klaben worked so hard to get me in the car I wanted for I price I needed. It was my first car buying experience and they made it so smooth. The salesm Klaben worked so hard to get me in the car I wanted for I price I needed. It was my first car buying experience and they made it so smooth. The salesmen worked so hard, but without Richard Klaben this wouldn’t have happened. Such a great place with wonderful people. More

by JHTAYLOR803 Verified Customer Verified Customer

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