Richard Levi
Richard Levi at Capital Toyota, Inc.
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Richard Levi

Toyota Service Advisor 423-892-0661

Capital Toyota, Inc.

5808 Lee Highway
Chattanooga, TN 37421

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4.8
100 Reviews
4.8

100 Reviews

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100 Reviews of Richard Levi

April 16, 2024

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Employee Rating

Great customer service and they had my car done earlier than expected. Overall good experience. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Capital Toyota, Inc. responded

We're absolutely delighted to receive your fantastic review! Providing outstanding customer service and completing your car service ahead of schedule are our main goals here at Capital Toyota. It's wonderful to hear that we could not only meet but exceed your expectations. Thank you for sharing your experience, and we can't wait to welcome you back again soon!

March 12, 2024

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I just came in for routine 80k service which was done quickly and efficiently. Kudos. More

by tsf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2024

Capital Toyota, Inc. responded

Thank you for sharing your experience with us! We're delighted to hear that your routine 80k service at Capital Toyota was completed quickly and efficiently. Providing prompt and thorough service is what we aim for with every visit, and it's fantastic to know that we met your expectations. Your kudos mean a lot to us, and we appreciate your trust in our team. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We're here to help, and we look forward to serving you again in the future!

February 15, 2024

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Richard great guy. Very helpful. Also received a Nice $10 teacher discount. Very thorough without being pushy. More

by jdpeak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Richard provided you with excellent service and was very helpful during your visit. We're also glad to hear that you received a nice teacher discount; it's our way of showing appreciation for the hard work educators do every day. We strive to provide thorough assistance without being pushy, and we're delighted that it made for a pleasant experience for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Best regards, The Capital Toyota Team

February 05, 2024

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Very Quick oil change and tire rotation. I will definitely come back again. Thanks Capital Toyota. More

by flh3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Capital Toyota, Inc. responded

We appreciate your kind words! It's fantastic to hear that you had a very quick oil change and tire rotation at Capital Toyota. We're delighted that you had a positive experience. If there's anything more we can do for you or if you have any further feedback, please feel free to let us know. We value your satisfaction and look forward to serving you again in the future. Thank you for choosing Capital Toyota! Safe travels, and we hope to see you again soon.

January 29, 2024

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Employee Rating

Capital Toyota has always been great to deal with. Plus service is Great as always More

by Jim H.
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Patrick Shadrick, Scott Lundeen , Ashley Foster , Luis Valdes

Feb 05, 2024

Capital Toyota, Inc. responded

We truly appreciate your kind words! It's wonderful to hear that Capital Toyota has consistently been great to deal with, and that the service has been excellent. At Capital Toyota, providing top-notch service is our commitment, and your satisfaction is our priority. If there's anything more we can do for you or if you have any further feedback, please feel free to let us know. Thank you for your continued trust and loyalty. We look forward to serving you with excellence in the future! Safe travels, and thank you for choosing Capital Toyota!

January 15, 2024

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Great experience with routine maintenance! On time and very courteous with the welcome and closure experiences. More

by Cindy M
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sandy Leamon

Jan 15, 2024

Capital Toyota, Inc. responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that your routine maintenance went smoothly, and our team provided you with on-time and courteous service from start to finish. At Capital Toyota, we strive to make every visit a great experience for our customers. If there's anything else we can do for you, please don't hesitate to reach out. Safe travels, and we look forward to serving you again in the future!

January 03, 2024

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Took vehicle to dealership for a recall. Vehicle was completed on time. Establishment has a nice waiting area. More

by foosballnut
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Jan 04, 2024

Capital Toyota, Inc. responded

Thank you for sharing your experience with us! We're pleased to hear that your vehicle's recall was completed on time and that you found our establishment to have a nice waiting area. Providing timely service and a comfortable waiting environment are priorities for us. If there's anything more we can do for you or if you have further comments, please feel free to reach out. We appreciate your feedback and look forward to continuing to provide you with excellent service. Safe and enjoyable driving!

December 24, 2023

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Always professional efficient and timely get me right in within a day and explain everything they do to me ..a great company I highly recommend More

by briantecler
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Recommend Dealer
Yes
Dec 27, 2023

Capital Toyota, Inc. responded

Thank you so much for your high praise! We're thrilled to hear that your experiences with us have been consistently professional, efficient, and timely. It's wonderful that we could accommodate your needs promptly and that our team takes the time to explain everything to you. We truly appreciate your recommendation and value your trust in us. If there's ever anything else we can do for you or if you have further questions, please don't hesitate to reach out. Safe travels, and thank you for choosing us! 😊🔧🚗

December 13, 2023

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I have been in twice for a scheduled service and was surprised how quickly my truck was ready. More

by vamathis
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! We're delighted to hear that you've been in twice for scheduled service, and each time, you were pleasantly surprised by how quickly your truck was ready. Providing efficient and timely service is a priority for us, and we're thrilled that we could meet your expectations. If there's anything specific you enjoyed about your visits or if there's anything else we can do for you, please feel free to let us know. We appreciate your trust in us, and we look forward to serving you again in the future. Safe travels, and thank you for choosing Capital Toyota!

December 07, 2023

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Employee Rating

Love my Tacoma. Very pleased with this dealership; they sell an excellent brand, backed up with a strong service department and warranties with optional extensions. More

by Eayers99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2023

Capital Toyota, Inc. responded

Thank you for taking the time to share your love for your Tacoma and your positive experiences with our dealership! We're delighted to hear that you're pleased with both the vehicle and the services we provide. It's fantastic to know that you appreciate the strength of our service department, as well as the warranties and optional extensions we offer. Treating our customers fairly and with respect is a core value for us, and we're thrilled to hear that you've consistently felt well taken care of during your Tacoma's service visits. Your kind words motivate us to continue delivering exceptional service. If there's ever anything more we can do for you or if you have any feedback to share, please feel free to reach out. Thank you for choosing Capital Toyota—we're honored to have you as a valued customer!

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