Rick Schaffhausen

You guys were awesome. I got a good deal on a great little car. Thankyou Rick... I got a good deal on a great little car. Thankyou Rick... More

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Very professional and made the buying experience a pleasant one. Salesman did a very great job pleasant one. Salesman did a very great job More

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I just bought a used vehicle and received exceptional service from those I dealt with, especially Rick Schaffhausen. He went way beyond expectations to insure that I got the best deal I could on my trad service from those I dealt with, especially Rick Schaffhausen. He went way beyond expectations to insure that I got the best deal I could on my trade-in and to make sure I was comfortable with driving my new car. Kudos to all at Maplewood Toyota! More

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My husband and I found Rick Schaffhausen wonderful to work with. He was knowledgeable, friendly and very helpful. We bought a Prius from him about 11 years ago which fit our needs beautifully. We were ha work with. He was knowledgeable, friendly and very helpful. We bought a Prius from him about 11 years ago which fit our needs beautifully. We were happy to have Rick help us select yet another vehicle this year. We would highly recommend him to anyone. More

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I've leased a number of cars from Rick over the years. The man is fantastic! He's more of a friend than a salesman. I've always been very satisfied with all your employees. The man is fantastic! He's more of a friend than a salesman. I've always been very satisfied with all your employees. More

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Given the situation of no inventory felt Maplewood treated us fairly and in as timely a fashion as possible. Must say I was shocked by how much extended service contract cost increased either due to treated us fairly and in as timely a fashion as possible. Must say I was shocked by how much extended service contract cost increased either due to inflation or increased length of contract - 36% increase for 25% increase in covered miles between 2019 and 2022 More

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Rick was so great with helping me get the right model of Highlander with everything I wanted, without trying to sell me extra bells and whistles. Much appreciated!! My vehicle was delivered when promised, a Highlander with everything I wanted, without trying to sell me extra bells and whistles. Much appreciated!! My vehicle was delivered when promised, and I even got my first color choice. I also appreciated his patience with getting me started on the app and bluetooth set-up. I'm enjoying my new Highlander XLE! More

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Eighteen years ago I bought a 2004 Camry at Maplewood Toyota and it’s still running beautifully and looking great! I decided to get a new RAV4 Hybrid with all the new safety features which I will be dri Toyota and it’s still running beautifully and looking great! I decided to get a new RAV4 Hybrid with all the new safety features which I will be driving to Florida each winter. After checking out a couple of other dealerships closer to my home, I became very discouraged when the sales staff I met with seemed disinterested in talking to me about a new car because there were few on the lot. When I came to Maplewood Toyota I got a totally different feeling. Rick was eager to show me on the computer what my choices were and how I could get on a list to wait for what I wanted without a down payment. He was upfront about the possible long wait but made it easy and fun to “build” the car I wanted with some flexibility in color etc. I am happy to say that the car arrived a lot earlier than I expected and was exactly what I wanted. Rick was easy to work with and always available to talk, even from his home. He also helped by giving me a trade-in price for my 2004 as well as a suggested price to sell it for on my own, which I did. I am happy with my experience at Maplewood Toyota. More

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Rick is a rock star! Our family has bought several cars from him over the years and I ALWAYS recommend him to others looking for any kind of vehicle. He’s straightforwa Our family has bought several cars from him over the years and I ALWAYS recommend him to others looking for any kind of vehicle. He’s straightforward, honest and transparent and makes the experience fun without sugar coating anything. He’s a true professional and exhibits excellent customer service and communication skills. He is always available to answer questions and keeps the line of communication open before, during and after the buying experience. Even during routine maintenance visits he makes it a point to acknowledge you and adds a personal connection. I can’t say enough positive things about Rick and our experiences dealing with him! He’s a true asset and leader to the dealership! More

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We went through from the start till the end with Rick for our 2022 RAV4 . He is a guy that you want to work with. And Maplewood Toyota is the dealer that always answer your call and questions. our 2022 RAV4 . He is a guy that you want to work with. And Maplewood Toyota is the dealer that always answer your call and questions. More

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