Ricky Simpson

I would recommend Newnan Nissan to family and friends. Great customer service. Keep up the good work! Great customer service. Keep up the good work! More

Helpful 0

Report | Print

No comment if you want me too complete the survey I will not write a not write a More

by Raywaller Verified Customer Verified Customer

Helpful 0

Report | Print

Awesome customer service friendly staff I had the best sales representative Tamika I love her she made you feel like family sales representative Tamika I love her she made you feel like family More

by jeaninednn Verified Customer Verified Customer

Helpful 0

Report | Print

The dealership was attentive and looked at my requirements. Everything went well, I go what I wanted and was very satisfied requirements. Everything went well, I go what I wanted and was very satisfied More

by derrkky Verified Customer Verified Customer

Helpful 0

Report | Print

Great experience, got me a good car ! !! My dealer chase was the best i highy recommended !! My dealer chase was the best i highy recommended More

by traciannac4 Verified Customer Verified Customer

Helpful 0

Report | Print

Everything went as I expected. I would go there again to purchase a vechile. And I will recommended them to my family & friends purchase a vechile. And I will recommended them to my family & friends More

by REGGIECTIGNER Verified Customer Verified Customer

Helpful 0

Report | Print

When I am at your place in business Nissan Newnan I was greed with a Smile I was treated very special the representative that help me made me feel like I was special and really want it my business I will greed with a Smile I was treated very special the representative that help me made me feel like I was special and really want it my business I will always drive a Nissan as long as long as I drive More

by MARY_BURTH Verified Customer Verified Customer

Helpful 0

Report | Print

It was a decent visit. Tamika really went out of her way to help. Ricky was kind and sincere. I don’t remember anyone else’s name. to help. Ricky was kind and sincere. I don’t remember anyone else’s name. More

by LACEYKAMEN Verified Customer Verified Customer

Helpful 0

Report | Print

Service was great ! Scheduled time to have service done no problem with getting seen no delays, informed regularly on the service of vehicle. Service dept. has always taken care of both of our Nissan vehic no problem with getting seen no delays, informed regularly on the service of vehicle. Service dept. has always taken care of both of our Nissan vehicles. Tripp in service dept has always been very helpful !! More

by CDO769 Verified Customer Verified Customer

Helpful 0

Report | Print

I purchased a 2021 Nissan Titan Pro4X on Nov 02, 2020. The truck itself is great. And this is the 2nd Titan I've purchased from Nissan of Newnan in about a year; and probably my last. I like to keep my mo The truck itself is great. And this is the 2nd Titan I've purchased from Nissan of Newnan in about a year; and probably my last. I like to keep my money in the local economy. But This buying experience was horrible!! I took off work for a bit to complete the credit application to speed up the process for when I got off work. They submitted it, and stopped with the soft approval process. Rather than getting firm numbers like we'd discussed. I was told everything was good to go at the terms I'd agreed to and was told to switch my insurance over to the new truck (after waiting for hours) so I did and was told I was going into finance next to sign the papers. The finance office opened up and after about 20 min I finally asked what the hold up was and that is when I was told they were still waiting on the bank. I ended up having to switch my insurance back to my trade in truck and take it home (after having disconnected the stereo system and piling all my stuff in the driver's seat expecting to switch it to my new truck) the insurance switching cost me over $200 additional out of pocket on top of the expected increase(which I was told I'd be reimbursed for, I have not yet). So I go back the following day, having to take more time off work because they lied to me the previous day about having it all ready to go. The salesman asked if I'd mind letting an elderly customer go into finance in front of me in exchange he'd give me a free tank of gas when I came back. I agreed, I could see they were about to walk out frustrated and he'd been helpful so I didn't want him to lose a sale. Finally hours later, again, everything is finally done... I'm out several hundred dollars between the insurance cost from switching back and forth and the day and a half I had to take off work because they just wanted to get me in the dealership by lying. I emailed my original salesman a few times about everything and making things right as they agreed and he didn't reply. But he certainly sent me a follow up email asking for referrals. Now I'm just waiting on the Nissan customer satisfaction survey so I can let corporate know how this dealership is being ran. And how their customer service is. More

Helpful 0

Report | Print