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River Peterson
River Peterson, Sales Professional, Young Subaru
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River Peterson

Sales Professional

Young Subaru

3920 Riverdale Rd
Ogden, UT 84405

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Dealership Experience

1 yr, 3 mos

Industry Experience

4 yrs, 1 mo

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1 Review of River Peterson

April 19, 2018

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"CAN'T KEEP THEIR WORD"

- TAUNALYN Verified Customer

If you want to buy a vehicle from a trustworthy place, don't buy it from Young Subaru in Ogden. We found a car online, went to take a look (45-55 minutes away). SALESMAN SAID WE COULD PUT MONEY DOWN TO RESERVE THE CAR.and return the next day to pay the remaining balance. We had family in from out of state and wanted to spend the day with them instead of at the dealership. Later that day we got a call from the finance guy telling us that we had to drive back to the dealership and sign all the paperwork that day or lose the car we wanted. We explained that we still had family visiting. No good. He insisted that we drive there again that same night. Upon arriving at the dealership that evening we waited over 1 and 1/2 hours before we could sign the papers and pay the remaining balance. No loan required! WE WERE THEN TOLD TO RETURN AGAIN IN 4 DAYS TO PICK UP THE DETAILED CAR. Upon arriving we were told the car was not ready yet. After 2 more broken promises stating the car would be ready, we finally got the car after more than 2 weeks. Four trips to the dealership and the detailing job was very poorly done. We don't buy new cars often. Now I remember why.

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Recommend Dealer
No

Other Employees Tagged: Dallas or Dallin

May 17, 2018

Young Subaru responded

I'm so sorry to hear about your experience. Please reach out to me when you have just a moment. I would like to talk to you about it. -Amy 801-621-3431 Thank you

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