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Key Auto Center of York

York, ME

4.8
1,013 Reviews
Call Dealership (207) 363-2483
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422 U.S. 1

York, ME

03909

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1,013 Reviews of Key Auto Center of York

February 27, 2024

Absolutely xxxx show! Key Auto is one of the worst vehicle experiences I have ever had! More

by bigbearconstruction207
Recommend Dealer
No
Employees Worked With
Frank Montmarquet, Frank Montmarquet
Report | Print
Mar 01, 2024 -

Key Auto Center of York responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Helpful
February 15, 2024

Excellent service always. Thanks so much for keeping my car in good shape. I appreciate you! More

by Robinshaw46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Montmarquet, Eric Poole, Chance Renner
Report | Print
Feb 15, 2024 -

Key Auto Center of York responded

Robin, Thank you! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you again for choosing Key Auto Center of York, we look forward to having you as one of our valued customers for many more years to come!

Helpful 1
February 08, 2024

Always professional friendly staff. Not a long wait for car to get inspected Will continue to service car with Key auto More

by Hm.horne
Recommend Dealer
Yes
Employees Worked With
Frank Montmarquet, Frank Montmarquet
Report | Print
Feb 08, 2024 -

Key Auto Center of York responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Key Auto Center of York.

Helpful
February 06, 2024

The service department was friendly and helpful. They listened to me. They worked with me to understand what needed to be done and made good recommendations. More

by Remmers.jeff
Recommend Dealer
Yes
Employees Worked With
Idk A helpful man in the service department
Report | Print
Feb 06, 2024 -

Key Auto Center of York responded

Thank you so much for your excellent review, Jeff! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Key Auto Center of York to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
February 06, 2024

Brought car in with flat run-flat tire and bent rim. Chance was able to find a shop to fix the rim. Otherwise, a replacement would have to have been sent from Germany at a significant cost. More

by garyrbaxter
Recommend Dealer
Yes
Employees Worked With
Chance in Service
Report | Print
Feb 06, 2024 -

Key Auto Center of York responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
February 03, 2024

Most of reveiws are spot on The people/service an accomidation leave little room for complaint I'm 84.I have been with Ford all my life as was my dad. J ust one more step backwards fo More

by fdame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Montmarquet, Rob Berry, Eric Poole, Jason Quinton, Chance Renner, Billy Way, Toryn Serverius, Anthony Sprague, Dana Hurrell
Report | Print
Feb 04, 2024 -

Key Auto Center of York responded

Thank you for choosing Key Auto Center of York. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
February 02, 2024

Knew the truck I wanted. Rob assisted it was seamless. He is the best salesman More

by DMORRIS652
Recommend Dealer
Yes
Employees Worked With
Rob Berry
Report | Print
Feb 04, 2024 -

Key Auto Center of York responded

Thank you! Rob and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Key Auto Center of York.

Helpful
February 02, 2024

I wasn't rushed, but everything went quick and awesome The sales staff was polite and knowledgeable More

by stevemoisen
Recommend Dealer
Yes
Employees Worked With
Ian at York I think they closed but he was awesome
Report | Print
Feb 04, 2024 -

Key Auto Center of York responded

Steve, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
February 02, 2024

They were very straightforward and accommodating. Rob was very responsive to emails. Great Customer Service More

by eliejg19
Recommend Dealer
Yes
Employees Worked With
Rob Berry
Report | Print
Feb 04, 2024 -

Key Auto Center of York responded

Thank you for your business and this review. We're happy to hear Rob and our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

Helpful
January 29, 2024

Everything was fine but had to wait over an hour for an 8am appointment! That's it More

by Sherynseale
Recommend Dealer
Yes
Report | Print
Jan 29, 2024 -

Key Auto Center of York responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
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