Rob Hernandez
Rob Hernandez at Gaughan Auto Store
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Rob Hernandez

General Manager

Gaughan Auto Store

315 S. Keyser Ave
Taylor, PA 18517

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12 Reviews
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12 Reviews

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12 Reviews of Rob Hernandez

June 18, 2019

Dealership Rating
Employee Rating

There service is terrible I purchased a 2013 equinox from them had nothing but issues won a lemon law case I had electric problems and tranny issues and went through for transf More

by Samantha10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: PJ Armbruster, Ryan Fratzola

Jun 19, 2019

Gaughan Auto Store responded

Hi Samantha, at Gaughan Auto Store customer service is one of our top priorities, and we are disappointed to learn that you had anything less than a great experience with us. Unfortunately we do not make the vehicles that we sell, but we do strive for a great experience for our customers & stand behind the vehicles we sell. PJ and Myself (Ryan) were not employed with Gaughans at the time of your purchase and this is the first we are hearing about this. We would love to try and help you anyway we could. Please feel free to call one of us at 570-562-3088. Thank you and we are looking forward to speak with you.

May 22, 2019

Dealership Rating
Employee Rating

AWESOME! Thank you to Ryan and all the staff at Gaughan Auto Sales who helped us with our car purchase! We are thrilled with the car! Thank you to my hubby fo More

by SluggersMom4ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: PJ Armbruster, Ryan Fratzola

May 22, 2019

Gaughan Auto Store responded

Thank you so much for the kind words. It's always a pleasure to see repeat customers come back for their next vehicle purchase and we sincerely appreciate the customer loyalty. Best wishes on your purchase, and don't forget to use your free oil changes and inspections!

March 20, 2019

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Employee Rating

Cadillac Purchase My husband and I are loyal customers of Gaughan Auto Sales. It was a pleasure working with Rob for a seamless sale, with excellent customer focus sale More

by Jenlyn918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 14, 2019

Dealership Rating
Employee Rating

Such a great car shopping experience Ryan was a great salesman explained all about the car thoroughly. The owner Mike is such a great guy! Will only buy cars for here. Thanks Gaughan Auto More

by CHiggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Fratzola

December 29, 2018

Dealership Rating
Employee Rating

Great they realy know there business Walked in the front door and drove out the back what professional people went out to buy a pickup truck first dealership I stopped at and that was all More

by Allen123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: PJ Armbruster, Ryan Fratzola

December 27, 2018

Dealership Rating
Employee Rating

My Gaughan Experience I had a very, exceptional experience with Gaughan's. My salesman, Ryan, was very patient and kind, and sought to give me the best deal possible. The m More

by TKReeses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Fratzola

September 17, 2018

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Employee Rating

Great Experience!! Was awesome I had Low Credit Score and Very Limited budget and Down payment was a huge amount But they worked And Got me approved And had got a Beauti More

by Bobbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: PJ Armbruster, Ryan Fratzola

September 01, 2018

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Employee Rating

Great Service Everytime we are looking for a car , Gaughan is the place to go! Extremely helpful, as well as great customer service. One of the best used car dealer More

by SatisfiedCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: PJ Armbruster

August 07, 2018

Dealership Rating
Employee Rating

Car purchase First time buyer here. I will definitely go back. The staff was friendly knowledgeable courteous and experienced. Hastle free and friendly service.I a More

by Honda14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: PJ Armbruster

August 05, 2018

Dealership Rating
Employee Rating

Great people, If anyone is looking for a great car or truck,go see these guys.Affordable prices,great customer service, they make shopping for a vehicle fun.Great j More

by LilBear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Fratzola

1

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