Rob Johns
Rob Johns at Chevy Exchange
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Rob Johns | Page 2

Sales Manager

Chevy Exchange

1 Sherwood Terrace
Lake Bluff, IL 60044

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5.0
170 Reviews
5.0

170 Reviews

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170 Reviews of Rob Johns

November 16, 2023

Dealership Rating
Employee Rating

Jeff Albert is terrific! ! Chevy Exchange is clean and organized!! I respect these things immensely in a dealership!! More

by wildcats85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Albert

Nov 17, 2023

Chevy Exchange responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

November 14, 2023

Dealership Rating
Employee Rating

Danny was very helpful and assisted with the sales and order of my 2024 Corvette. There was a problem with the pricing just before delivery but we worked it out and I'm happy with this nice new car. Da More

by tk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Trujillo, Cass Harb

Nov 15, 2023

Chevy Exchange responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Danny was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 21, 2023

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Danny and the entire Chevy Exchange crew were incredibly helpful during our latest car purchase. I couldn’t be happier with our experience! Highly recommend! More

by dtloucks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 23, 2023

Chevy Exchange responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 16, 2023

Dealership Rating
Employee Rating

Jeff was very helpful throughout the whole process, he’s the best! He and Rob Johns are the reason why we have been loyal customers for so long. More

by ajkegg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Albert, Cass Harb

Aug 18, 2023

Chevy Exchange responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 10, 2023

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Employee Rating

Outstanding service. Made the return and new purchase of our leased vehicle very easy. We’ll be back again. More

by evanelise77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Trujillo, Cass Harb

Aug 11, 2023

Chevy Exchange responded

Thank you for the wonderful review, Evan! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 08, 2023

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Employee Rating

We had a wonderful experience working with all of the people at the Chevy Exchange. They were very helpful, knowledgeable and friendly. More

by mollyz22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 11, 2023

Chevy Exchange responded

Thank you for your great review! I'm glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 19, 2023

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Employee Rating

Jeff is a professional at what he does but the dealership needs to pay more attention to customer impressions. Salespeople are damaged by dealer negligence. More

by eddyfinity001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 21, 2023

Chevy Exchange responded

I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 18, 2023

Dealership Rating
Employee Rating

This was my second purchase at Chevy Exchange and once again they made it a great experience. The manager Rob Johns and dealer Danny Trujillo always made it relaxing, affordable and delivered a great prod More

by rrash076
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Trujillo, Baha Assaf

Jun 21, 2023

Chevy Exchange responded

Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 17, 2023

Dealership Rating
Employee Rating

Honest and Fair is how I would describe the people I dealt with,Viviana Q.Rafat Alamawi,Robs John,and Lance Legler. I appreciate the way I was treated. More

by kanderfuren
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Viviana Quinto

Jun 20, 2023

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Jun 20, 2023

kanderfuren responded

Thanks

June 15, 2023

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Employee Rating

Everyone was great to work with, knowledgeable, professional, and was able to meet my needs. More

by coreyamarch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 17, 2023

Chevy Exchange responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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