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Empire Nissan of Bay Ridge

Brooklyn, NY

4.6
1,068 Reviews
Call Dealership (347) 309-4076
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6501 5th Avenue

Brooklyn, NY

11220

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1,068 Reviews of Empire Nissan of Bay Ridge

April 21, 2024

The dealership was good I had a few discrepancies I spoke to the dealership mgr and we ironed it out.The service manager Carmine Pennella was was very helpful to help when the knuckle head that was supposed More

by Rossi505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmine Pennella Tyler and Mike
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Apr 22, 2024 -

Empire Nissan of Bay Ridge responded

Rossi, We are grateful for you leaving Carmine this wonderful review! We are thrilled to hear that Carmine took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was very helpful. Please drive safely and do not hesitate to let us know how we may be of further service to you.

Helpful
April 21, 2024

Thank you Victor service was amazing will be coming again service was great good customer service More

by Bryant_Fortune
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor, David Rivera Jr
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Apr 22, 2024 -

Empire Nissan of Bay Ridge responded

Bryant, Providing great service is so important to us here at Empire Nissan of Bay Ridge and we are glad that Victor's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that he was amazing and you will come back in the future when the time comes. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you. Congratulations on your new vehicle- behalf of the entire team!

Helpful
April 16, 2024

Lei wang my salesperson was great, he was very knowledgeable very polite, took his time to find the car I’m looking for. Thank you More

by Peterliu1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lei Wang
Report | Print
Apr 16, 2024 -

Empire Nissan of Bay Ridge responded

Peter, We greatly appreciate you for leaving Lei this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that Lei could provide you with top notch service. We are delighted to know that he was very knowledgeable, polite and took his time finding the car you were looking for. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Nissan of Bay Ridge team!

Helpful
April 15, 2024

I had the pleasure to come across and work with David Rivera. He gave nothing less than top tier service. He was a true professional, respectful and outgoing. I highly recommend working with him and shop More

by Hassan Iftikhar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr
Report | Print
Apr 15, 2024 -

Empire Nissan of Bay Ridge responded

Hassan, thank you for taking the time to leave David this positive review and recommendation! We are delighted that he provided you with the A+ service that you so much deserve. It is our pleasure to assist you in any way possible. On behalf of the entire team- we wish you the safest of travels until we meet again!

Helpful
April 13, 2024

I was first in line they took me right away victor he was great he’s so pleasant and helpful I like him I love my dealership ❤️ More

by rosehackshaw196903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lei Wang
Report | Print
Apr 15, 2024 -

Empire Nissan of Bay Ridge responded

Thank you for sharing your positive experience with us! We are glad that Victor provided you with quality and efficient service. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

Helpful
April 08, 2024

Had a very pleasant experience at this dealership. Staff was super friendly, they were fast and efficient. The Managers made sure all my needs were met. They gave all their clients pizza and drinks. 1 More

by Kelly Langrock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr
Report | Print
Apr 08, 2024 -

Empire Nissan of Bay Ridge responded

Kelly, Thank you for your excellent review! We are so glad that David and the team took great care of you and met your automotive needs. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!

Helpful
April 01, 2024

Went to return my lease it was easy wasn’t happy with the years after I left I realized it but I guess that was the best deal everyone was very nice and polite More

by Lala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sasha Shartilov
Report | Print
Apr 04, 2024 -

Empire Nissan of Bay Ridge responded

Lala, We greatly appreciate you for leaving us this stellar review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they were very nice and polite. If there is ever anything more that we may help you with please do not hesitate to let us know.

Helpful
March 26, 2024

muy buen cervicio estoy muy satisfecho con todo gracias gracias estoy muy feliz y agradesido.. More

by Juan Benitez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ali
Report | Print
Mar 27, 2024 -

Empire Nissan of Bay Ridge responded

Juan, gracias por su evaluacion positiva! Nos complace saber que nuestro equipo le haya brindado un servicio de primer nivel. Su satisfaccion significa mucho para nostors. Mil gracias!

Helpful
March 26, 2024

best service and techs. are the best very efficient waiting area very clean hot drinks provided More

by papageorge36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Mar 27, 2024 -

Empire Nissan of Bay Ridge responded

Thank you for your 5-star rating! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope to see you again the next time you are in need of automotive service.

Helpful
March 21, 2024

I fully recommend anyone looking to get a new car to visit Empire Nissan Bay Ridge. Outstanding service as usual from the team. Reggie and Sasha were helpful, patient, and considerate of my needs and bu More

by Aniello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Siew, Sasha Shartilov
Report | Print
Mar 21, 2024 -

Empire Nissan of Bay Ridge responded

Aniello, thank you for your positive review and recommendation! We are honored by your continued business, and we are so glad that Reggie and Sasha took great care of you and met your automotive needs. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle and we wish you the safest of travels until we meet again!

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