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Berglund Ford

Salem, VA

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544 Reviews

834 E Main St.

Salem, VA

24153

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544 Reviews of Berglund Ford

September 11, 2023

Left Lincoln at 730 am for oil change it did t happen by 430 no apologies no kiss my xxx. Will not be getting no business from these folks no more More

by walkerhound2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Carroll
Sep 11, 2023 -

walkerhound2015 responded

Last time well use this business

May 08, 2020

Great Experience Brittany was nice and very professional. Brittany did her best to make sure I was comfortable in the process. Brittany went out of her to help me get More

by 1stacy.jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Johnson, Matt Bishop
May 01, 2020

This was an awesome experience, to have had a bad experience with a previous dealership Berglund was a breathe of fresh air. I will definitely be back for future purchases and have told many people a More

by keykattle
Recommend Dealer
Yes
Employees Worked With
Matt Bishop
April 30, 2020

Very professional and pleasant , And Melissa is so sweet and kind. She goes above and beyond to help .... SO far I really enjoy dealing with this dealership More

by marthaeubank33
Recommend Dealer
Yes
Employees Worked With
Melissa
April 30, 2020

I just want to thank this great dealership for their upstanding service. I will come back in the future for service. Thank to all and your great service in this time. More

by MEGGLYTAYLOR
Recommend Dealer
Yes
Employees Worked With
Johnny
April 29, 2020

J. Mason and he’s crew were awesome. They took really good care of my car. They were easygoing and friendly. Could not have been better. More

by LRBARTLEY2014
Recommend Dealer
Yes
Employees Worked With
Johnny Mason
April 29, 2020

Oil change tires rotated etc. It was just time for oil change and tire to be rotated and all fluids checked I arrived a little early for my appointment and was taken care of in a More

by ldemsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the young ladies name but she was very polite and informed me as to what they were doing
April 28, 2020

Great Deals at Berglund Mazda I went to Berglund Mazda on a rainy Thursday.My salesperson Sam Edmunds met me at the door with the keys to a Mazda CX-5.My wife and I took it for a t More

by Dan & Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Bishop, Johnny Mason, Sam Edmonds
April 27, 2020

The lady that works the Quick lane (totally forgot her name) is always upbeat and pleasant. I enjoy coming where people are nice! Great place! More

by JS
Recommend Dealer
Yes
Employees Worked With
Dean Carroll
April 27, 2020

Great great - appreciate your employee's - Absolutely pleased with my experience. Dean was incredible to work with. No one was pushy or rude, they were wond More

by LEEMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Carroll
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