"Eric was extremely helpful in securing us a good deal on..."
Eric was extremely helpful in securing us a good deal on our new minivan. He was honest and straightforward without any undue negotiating games (which we’ve encountered at other dealerships in the past). Thank you for making it so easy! We will be back!
"Due to COVID, I did a lot of research online. I..."
- Kristy L
Due to COVID, I did a lot of research online. I submitted a query online, and communicated through email with Bob. Once I was comfortable with pricing & ready to test drive, he had me meet with Eric at the dealership. Eric was very friendly & worked with me on a fair trade-in value. This was a very easy transaction - I knew what vehicle I wanted & the price I was willing to pay, I knew what I wanted for my trade-in, and I knew all my financial needs. I've been a Toyota owner since I started driving, this is my first Honda. Excellent customer service from Bob, Eric & Robert.
"Due to my family dynamics and the life changes Eric..."
Due to my family dynamics and the life changes Eric understood our needs. He was patient and attentive making this our experience at Pacific Honda satisfying!
"I'm going to be honest, I don't usually write reviews..."
I'm going to be honest, I don't usually write reviews unless I am fueled to do so through anger (and thus a lack of brain power to stop actions I may regret later lol) at a negative experience, BUT! The thought of buying a car gave me huge anxiety and this site helped me find a dealership that didn't exude a scary used car salesman aura.
I am sooooo happy I went here. Buying a car during a pandemic?? Not ideal, but I wasn't about to spend 2.5 hours of my day, everyday, just to commute to and from my new workplace on the bus. I had Edwil help me out and while I did some research on my own, he was so understand and helpful and PATIENT! He asked me questions to ensure the car I thought was right for me, was actually the perfect fit...(I got a fit lol) and even when I was decided on getting it, he encouraged me to drive it around so I would be doubly sure. I think he could sense my hurry to just have a car :p
Plus!! They have a coffee machine that actually works and is free. I know, not the most important feature when buying a car, but I've yet to be offered this when checking out other dealerships. Also! It is so clean and new looking!
Everyone I dealt with from my salesman Edwil, the managers Bob and Alex that checked over everything, and Rob who helped with my loan were so friendly!
I'm ultimately glad I just have a car, but I am excstatic that it is my cute baby fit! And I'm grateful to have had a positive experience buying a car. It's a big thing, it should feel good, and it did! I highly recommend anyone wondering which Honda to go to, to go to this one first.
- Sally B
"My husband and I met Jordan Nip 3 years ago, and again..."
My husband and I met Jordan Nip 3 years ago, and again last week. Jordan is the same friendly, pleasant, helpful and professional person that we first met. Jordan is great at his job! It’s obvious that he loves what he does because he makes you feel comfortable and works hard to make your visit there a satisfying one!
"Great salesman, highly recommend"
Great Experience, salesman extremely helpful. Finance person greatly polite and through. Explained all things I needed to know about the car.Highly recommend dealer to anyone.
"Stan Lum & Ed Mitsunaga are the best!"
- Ryan M. Akamine
This is my fourth Honda from Pacific Honda. All were leased through Stan Lum, and Ed Mitsunaga. I believe that they always gave me a fair deal, and I will be back. Also just met Robert Clark, who was very cordial and professional.
Other Employees Tagged:
, Ed Mitsunaga
"Wes Katekaru was caring and professional"
- Gary Yabuta
Annoyed when at signing/closing the finance manager advised me of an additional $360 charge upon my last lease payment-an additional $10 month average. This surcharge never discussed beforehand and leaves me with a bitter taste, as we agreed the only charges would be a $1,100 down payment and a $400 monthly payment for 36 months.
"Excellent leasing experience."
I’m very grateful for both Wes and Rob’s kindness and professionalism. I’ve had bad experiences at dealerships in the past, and felt totally comfortable and cared for at Pacific Honda! Thanks to everyone there for their hard work and making my lease experience stress free and productive. Mahalo!
"Wes did outstanding job!"
Everyone was extremely helpful, courteous and provided excellent service from start to finish. Would highly recommend to my friends and colleagues. I feel confident I would come again for future auto purchases.