"Bought a 2019 CX-5. Love the car, but I hated my..."
Bought a 2019 CX-5. Love the car, but I hated my experience at the dealership. Price was 1800 more than advertised because of dealer installed options I did not want but they "could not" remove. Then they never transferred ownership of my trade in. I got DMV notices that I needed to register it. Then I got a bill from a toll road that I had to pay. I went to the DMV site and registered it as transferred ownership. Called, left messages...crickets!
"A totally pleasurable transaction. As promised. On time...."
- GLESSARD Verified Customer
A totally pleasurable transaction. As promised. On time. Without the additional $12,000 surprise add on other dealers tried to foist off on me. Sales, financial and support staff courteous and professional
"My name is Ernest Cabrera & you supposedly fixed my..."
- Reyders54 Verified Customer
My name is Ernest Cabrera & you supposedly fixed my Daughters car, Candice Cabrera.
It's been over a year & the air conditioning was supposed to get fixed. We helped her out w/the first repair w/was guite expensive. The air still did not work. When she took it back in supposedly it was repaired again.
Again the air went out & then you guys came up w/a different cause, that was also quite expensive to fix. Well she had you fix it & paid quite a sum.
You have totally lost our trust & I doubt seriously that she would consider your shop for repairs in the future!
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