"Very Pleasant Experience"
Firstly, I was contacted by Hap at Crescent Ford when looking for a vehicle. Hap was very personable during our conversations. I decided to go to Crescent and test drive. I am pleased to say that I was referred to a salesman, Robert Smithers. Robert is part of the reason I returned to Crescent to make the purchase. He is a calm, sweet person...from whom I felt no pressure. I appreciated his patience in my hesitancy in this decision. Robert has great listening skills and made the experience so pleasant. I will recommend Crescent Ford, especially Robert, to family and friends. Oh, I almost forgot to mention Dee, who was also very helpful and expedient in making the financing clear, and Carrie, who was so nice and communicated with me promptly.
"Felt like Family"
- nervous car buyer
Crescent Ford and Robert Smithers made me feel like family. Robert is calm and and listens and was great to work with. GREAT. Kim and Dave were wonderful too.
"2017 Mustang Convertible purchase... very good experiience!"
- Ed's Mustang
Went to Crescent Ford for the first time ever to examine a Mustang convertible I had seen online... thinking it could match well what I was seeking. As I looked for it in the lot I was approached by. Robert Smithers. I informed him why I was there and he informed me that the vehicle I described was in the showroom. I looked it over quite throughly and during that process told Robert my thoughts on the possibility that I would purchase a new vehicle, as well as asking many questions about the Mustang. Long story short... Robert was a great listener to what I said, and had excellent responses to questions/.concerns I had about the vehicle. We also had a preliminary discussion of the financial part of the deal... Ford discount incentive, Crescent Ford's part of the deal, financing options, etc. Throughout the discussion Robert was attentive, understanding, knowledgeable, very respectful, etc. And - great for a "car salesman" - I felt no "pressure" from Robert. I left after telling Robert I needed and wanted to think through everything before I made my decision... and he very much respected my position. After a few days I spoke with Robert on the phone to arrange a test drive before we talked further, When I arrived at the agreed upon day/time Robert had the Mustang ready for me to drive. During and following the drive I had additional questions about the Mustang and what our "deal" could be. Robert again addressed all my questions... and we subsequently closed the deal. It was a very "smooth" and pleasant car purchasing experience. I highly recommend to anyone in the market for a new vehicle to include Crescent Ford in High Point NC - and salesman Robert Smithers - in their search!
From the time Robert approached us while we were looking over a vehicle to the finalization of the paperwork, we were pleased with our experience. Robert was NOT a high pressured salesperson BUT gave us the facts and his knowledge of each vehicle which we found refreshing.
- P George
Robert Smithers was great to work with, very professional, patient and courteous. He was very knowledgeable about the car we were interested in. I would highly recommend him.
We could not have asked for better customer service from everyone, especially Dave and Sam. They answered every question and made you feel so comfortable during the whole process. They were NEVER pushy but helpful in everyway. We felt like we got a great deal, and we know they will be there if we have any questions, concerns or problems, at any time. We highly recommend them to anyone looking for a vehicle.