Audi Brooklyn

Audi Brooklyn service is the worst. They don’t care about customer satisfaction. They don’t provide loaner car yet they kept my car for a month: they messed my car breaks and rotors They don’t care about customer satisfaction. They don’t provide loaner car yet they kept my car for a month: they messed my car breaks and rotors but blaming my third party warranty company for the delay.. I had car services done with third party warranty within a week … Audi Brooklyn is the biggest Lier ..No management team care about customer needs and satisfaction .. More

I was greeted by their warmth staff at the front desk who introduced me to Natyira the sales Rep. Who was very instrumental in me purchasing my Audi Q7. Diane the financial wizard was able to taylored an af introduced me to Natyira the sales Rep. Who was very instrumental in me purchasing my Audi Q7. Diane the financial wizard was able to taylored an affordable payment plan that fits my budget. I strongly recommend the staff at Brooklyn Audi for your next lease or purchase in driving one of the best vehicles ever made. More

Diana was an absolute pleasure and extremely helpful. She provided exceptional service and was extremely insightful. the same cannot be said for the rest of the dealership. Audi is lucky the Diana Sokolo She provided exceptional service and was extremely insightful. the same cannot be said for the rest of the dealership. Audi is lucky the Diana Sokolova works here as she is truly a six star talent and i would never of completed a transaction at this dealership without her. Ask for Diana if you want premium + service. More

Audi Brooklyn dealership stands as a beacon of automotive excellence, and my recent experience purchasing an Audi Q7, guided by the exceptional expertise of Mark Nepomnyashchiy and Diane Lasky, was nothing s excellence, and my recent experience purchasing an Audi Q7, guided by the exceptional expertise of Mark Nepomnyashchiy and Diane Lasky, was nothing short of exemplary. From the moment I walked through the doors, I was greeted with warmth and professionalism that set the tone for the entire experience. Mark and Diane’s combined wealth of knowledge, coupled with their unwavering dedication to customer satisfaction, ensured that every aspect of the purchasing process was not just smooth, but truly enjoyable. They took the time to understand my needs and preferences, guiding me through the extensive selection of Audi Q7 models with patience and expertise. Their transparent communication and genuine enthusiasm for Audi vehicles made me feel valued as a customer every step of the way. Thanks to Mark, Diane, and the entire Audi Brooklyn team, I am now the proud owner of a magnificent Audi Q7 that exceeds all my expectations. I cannot recommend their dealership and service highly enough to anyone seeking a truly exceptional car-buying experience. More

Jim Lopez was an amazing sales associate. He worked tirelessly to get us the deal we were looking for, and for that he earned our business. He worked tirelessly to get us the deal we were looking for, and for that he earned our business. More

The entire team was fantastic - from the initial phone call to their constant communication to the final pickup - I was incredibly happy with the service. call to their constant communication to the final pickup - I was incredibly happy with the service. More

I called audi bklyn to turn my leased car and a salesman named Mark Neponmayashchiy answered the phone . I explained i wanted to return my leased audi and explained i was not releasing from audi as i had 3 named Mark Neponmayashchiy answered the phone . I explained i wanted to return my leased audi and explained i was not releasing from audi as i had 3 previous audi leases and wanted something different. He was respectful and knowledgeable and we went over the returned he advised me on everything i had to do to return my vehicle. Well needless to says he went out of his way to cover my extra miles and even offered to bring the vehicle to my house. Believe me i did not want to lease an other audi and wanted to lease an American car. Now i have never met this guy before but he made the lease so effortless and met my price range so i had no choice as to have him drop off at my house a brand new Q5 sign the paperwork and take my old lease back with him. Believe me if it was not for Mark i would have never leased this car. He is a credit to Audi bklyn and the empire auto group .thank you Mark ,anthony c More

Miguel Reyes was an awesome salesperson. Leased with him in 2020 and just purchased a car from him. Responsive, helpful and honest! Hard to find in this business!! Leased with him in 2020 and just purchased a car from him. Responsive, helpful and honest! Hard to find in this business!! More

Audi Brooklyn service always goes above & beyond expectations also very professional . Kwana explained the process fully . expectations also very professional . Kwana explained the process fully . More

Mark Nepomnyashchiy is knowledgeable, professional, patient and understood exactly what I was looking for in a new car. I highly recommend his services. patient and understood exactly what I was looking for in a new car. I highly recommend his services. More