" I bought Big Daddy Truck!"
Made an appt with Lina to come test drive a truck. Unfortunately, that one wasn't in our budget but Lina not only found us a better, BIGGER truck, but gave us an amazing deal on our trade in! Small-town type of customer care found in the big city of Lynnwood. Awesome!
"Lina and the group were awesome.."
Lina was very accommodating to our financial interests and the financial team in Billy, Isreal and Roberta work hard to get us the rates and down payments we were comfortable with.. Great experience and atmosphere in the sales floor i would definitely recommend this team that worked so well to help my family and I get the vehicle we wanted..
Very good experience, knowledgable and fair prices. I was satisfied with my experience and got a car I loved. Did some research at other places and the prices were very comparable.
"Above and Beyond"
Karl Kehle is an exceptional salesman. He was very professional, yet personable, throughout our entire transaction. I felt compelled to write this review because I think he had done more than what’s normally expected of a sales associate. Karl has the foresight of needing a vehicle moved to another location, and it was done rather efficiently. He also produced a series of videos about the vehicle for me, and this helped out family make a more informed decision about our purchase.
I ultimately did not purchase this vehicle, but I was amazed at the amazing customer service that Karl provided. If I decided to get a vehicle again, I will definitely keep NWMS in mind!
Roberta was also very helpful, as she offered many different resources to consider in a very friendly manner.
"Love my new V8 Thanks Chris & NWMS"
I bought a 2007 Charger from Chris and it was a great experience and I would recommend NWMS to anyone looking for a good deal and a friendly atmosphere. Thanks to everyone at NWMS for the great experience.
"Car Buying Experience "
Kaya, Tom, Roberta were world class! So helpful, accommodating and quick! Would highly recommend buying with them! They found a customer for life! I will refer all of my family and friends from now on! Thanks, guys!
"Great experience "
It was a pleasure working with Robert David.
He was knowledgable and friendly. This was a no pressure deal. I would be happy to use them again
"Fantastic and knowledgeable customer service!"
Lina, the sales woman that helped me was very helpful and understanding to my situation. Dealing with negative equity is never a fun thing but she met me half ways to get the deal done. She was very smart and knew what she was talking about. As a consumer, these character traits helps the issue move along with an understanding between both of us. I was very satisfied with her professionalismn and commitment to work out a deal we can both agree on. I totally recommend her to help anyone get a vehicle.
"Patient and helpful"
- HardHat Mack
Staff was friendly and open to our requests. We did not feel pressured or rushed into making a decision. Overall it was a good sales experience.
"Car buying experience "
- Patrick Sobba
They NWMS team was helpful. Answered my questions and helped get me set up when I needed to be. I would recommend to a friend.