Rodney Skaggs

We've purchased our last two 4Runners from the Pre-Owned Team at Molle and couldn't be happier! Our last purchase was a midnight black 2023 4Runner TRD Premium that had the X-Series blackout package. Team at Molle and couldn't be happier! Our last purchase was a midnight black 2023 4Runner TRD Premium that had the X-Series blackout package. The X-Series emblem on the rear gate was broken, so I asked if they could simply remove it. For a number of reasons, that didn't happen, so I decided I could/would remove it on my own. Long story short, I got the emblem off, but also took a good swath of paint off. When I took it back to see what we needed to do to get it repaired, Rodney Skaggs (Pre-Owned Sales Manager) went above and beyond to help me out. He put me in touch with Madison out in Blue Springs at the Molle Body Shop. We scheduled an appointment, they repainted the entire rear gate and it looks perfect! This was all at no cost to us!!! Thanks to Rodney and Madison for getting this done! You truly went above and beyond!!! Jim W. More

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We bought a 2019 Honda Civic for my wife. The buying process was easy and straight forward. Clayton Bailey was helpful and easy to get along with. While driving the car home the TPMS light The buying process was easy and straight forward. Clayton Bailey was helpful and easy to get along with. While driving the car home the TPMS light came on. I checked tire pressure when we got home and re-calibrated the TPMS system. While checking the tire pressure I noticed there was one mismatched tire. I emailed Clayton and he responded with a few more things to try that did not resolve the issue. I emailed again with pictures of the tires telling him I think the mismatched tire was causing the light to come in. I waited four days with no response. My wife stopped by the dealership to pick up registration papers and spoke with the used car sales manager, Rodney Skaggs, who told her the mismatched tire wouldn't cause the light to come on and she would have to take it to a Honda dealership (why would you want your customer to take their business to a competitor without first having your techs look at the car?). I called Clayton the next day 6/8 and left him a message. 6/9 still no response from Clayton so I called again, this time asking the front desk if he was working that day. She said he was there and transferred me to his phone where I left another message. 6/10 STILL no response so I called and asked for Clayton again, this time after one ring the phone was picked up and hung up. So that day I went to the dealership and asked to speak with Jason McAfee, Molle's GM. He blew me off and referred me back to Rodney Skaggs. I explained to Rodney the mismatched tire was causing the issue, just like my wife did several days earlier. He was very nice and receptive and made an appointment for the tire to be replaced with a matching tire (why couldn't he have done the same for my wife?). This fixed the issue. After all this hassle I will never buy another car from Molle again. More

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We love coming to Molle Toyota. We've had nothing but excellence service from sales to maintenance to financing. Langdon, Rodney and Jason McAfee were all great to work with. They a We've had nothing but excellence service from sales to maintenance to financing. Langdon, Rodney and Jason McAfee were all great to work with. They are always fun to work with and knowledgeable about the vehicles! More

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This dealership is awesome! Special shout out to Rodney S. and Bob H.! They helped me get into a new car with zero hassle! Special shout out to Rodney S. and Bob H.! They helped me get into a new car with zero hassle! More

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WOW - Amazing service and people. I came in without an appointment and was treated like they had all the time in the world for me. No rush, knowledgeable and friendly. Tony was very knowledgeable and was appointment and was treated like they had all the time in the world for me. No rush, knowledgeable and friendly. Tony was very knowledgeable and was in no rush as he walked me through the car's features. Rodney answered all my questions, even though I could see he was very busy. Darnell made the financing (least favorite part of car shopping) easy and quick. No pressure for add-on's, clear explanation of everything. Fun and helpful. Easiest, most pleasant car buying experience EVER! First time Toyota buyer - these guys made me wonder why I waited so long. More

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What a great experience we had with Tony L. and Molle’s staff when purchasing our new vehicle. Although there was limited stock (chip shortage) Tony was very attentive to our wants and needs in a vehicle. staff when purchasing our new vehicle. Although there was limited stock (chip shortage) Tony was very attentive to our wants and needs in a vehicle. We will be back. More

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What an amazing experience at Molle Toyota! Thank you What an amazing experience at Molle Toyota! Thank you guys so much! Phil was easy to work with and allowed me ample space and time to make a dec What an amazing experience at Molle Toyota! Thank you guys so much! Phil was easy to work with and allowed me ample space and time to make a decision without being pushy or overbearing. It was the main reason I came back to Molle during this process. More

by NCAPO Verified Customer Verified Customer

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Friendly staff, knowledgeable. They staff went up and beyond to get me a great deal. They even stayed late to get the deal done. They even got my car washed since they detailed department left for the beyond to get me a great deal. They even stayed late to get the deal done. They even got my car washed since they detailed department left for the day. We traveled from Saint Joseph and they made the long drive worth while. We will recommend you to family and friends. More

by JBKIX Verified Customer Verified Customer

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Bob was awesome to work with at Molle. I feel very comfortable with the entire staff. They searched until they found the car I wanted. comfortable with the entire staff. They searched until they found the car I wanted. More

by mgroves0 Verified Customer Verified Customer

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We traded in our current Toyota and leased a 2021 Toyota RAV-4 XLE. This was our 5th vehicle we have either purchased or leased from Molle Toyota, they are by far the most welcoming, professional dealership RAV-4 XLE. This was our 5th vehicle we have either purchased or leased from Molle Toyota, they are by far the most welcoming, professional dealership in our experience. More

by BBQBuddha Verified Customer Verified Customer

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