"Great experience "
Great group of people, very friendly also great selection of vehicles everyone acts like your part of the family. Thank you so much everyone for the experience.
"Very helpful; Rodger was my ears and eyes. Thank you!!"
I've been treated with much respect. Rodger Arnold was more than helpful and polite. I would recommend them to any one interested in buying a vehicle.
Thank you for all your help!!
Armando M. Sinicropi
"Great customer service! "
Great customer service! Everyone was very professional and attentive. Jasin was very helpful and worked with us to get the right price on our expedition! Dino and roger were also awesome. Definitely Will return for our next vehicle after being longtime sheehy customers.
"Stress free experience."
This was one of the easiest vehicle purchases we have ever made. There was no pressure from our sales person or the sales and finance managers. In fact, we look forward to the opportunity to work with CJ Worthington again. He kept saying we were like family but more importantly, by the end of the transaction, it certainly felt that way. Overall, every associate we dealt with was extremely friendly and willing to accommodate.
Other Employees Tagged:
"Professional and very helpful"
I contacted Ronald from another state looking for a Ford Transit Wagon. He was very helpful and thorough with staying in contact with me via phone and email. He was able to answer my questions and share the information I requested via email in a very timely manner. Excellent service.
"Fast, No Pressure, Made it Happen"
I was in the market for a Transit Connect for both personal and business use. Richmond Ford's Roger Arnold Richmond Ford West's Ben Parrish helped me find the best fit for my needs and my budget. Then, together with Chris Southworth, they worked on "the numbers" to get me the vehicle I wanted at the monthly payment I was prepared to pay. They stayed late, worked every angle, and made me feel like they really were doing everything they could to figure out how to get me a great value: you can't say that very often about sales folks.
I would strongly recommend Richmond Ford and Richmond Ford West to other car buyers!
Other Employees Tagged:
Ben Parrish (Richmond Ford West)
"Roger Arnold has been our sales representative since..."
Roger Arnold has been our sales representative since 1995. We have purchased or leased approximately 16 Ford vehicles with his help. We followed Roger to Richmond Ford Lincoln, although it was much further from our home, because of his outstanding service. Roger is knowledgeable, professional, caring, and listens to what the customer wants. He is patient and willing to spend whatever time it takes to help his customers find the vehicle of their dreams. If the exact vehicle is not on Richmond Ford's lot, Roger will find it and have it delivered to you! Once a vehicle is chosen, Roger spends plenty of time expertly teaching the buyer about all of the vehicle's features.
During our most recent visit to lease a 2014 Titanium Escape, Darrick Jones worked with us to complete all of the paper work needed to complete the transaction. He was very efficient, knowledgeable and professional.
My husband and I give four thumbs up for Richmond Ford Lincoln and their outstanding employees!