"Very easy, hassle free process"
John was terrific. I did not have an appointment & was looking at cars on the lot. (I had, in fact, semi-committed to buy a car at a different dealership.) John asked a lot of questions about what I was looking for and what was important to me. I realized that I did want a larger, safer car than the one I had been considering. This was the first car I bought on my own since my husband died.
John was friendly & patient & I am very happy with the whole process (one I had been dreading.) I would very much recommend John.
"Tim Deinlein "
We were very pleased and easy to communicate with Tim. He is a true professional. He was the only seller who did not criticize the similar trucks of others dealers. He just explained some of the features of these trucks and their differences. I visited a few dealerships (not only RAM dealership) before i purchased a truck. And sales guys at these dealerships told me their trucks are the best. And when i asked why these trucks are the best and better then others, they didn’t give me the clear answer and didn’t tell me the difference. They just told our trucks are the best, better then others, bla bla bla. Well, unlike them, Tim told us all about Ram and everything about the differences between the tracks. Simply put, he helped us make the right choice.
Overall, the purchase process was pretty comfortable and easy. Thanks, Tim!
And when i want to change my Ram to the new one, i will come to yours dealership.
"My 3rd truck from Heritage Chrysler Dodge Jeep Ram"
In less then 3 years, I have purchased 3 trucks from Timothy Deinlein. We won't go into why I needed three different vehicles in such a short time, but the fact that I kept coming back to Tim should speak volumes :) I enjoy working with Tim. He certainly knows the product line, inside and out, and takes time to explain what packages and options are available, and why I may, or may not want it. I usually came in knowing what I wanted, and Tim would go to work to locate the unit I wanted. It usually didn't take long to negotiate a price that was acceptable to myself, and the dealership. I've been driving MOPARs since 1974, and I would most certainly recommend Tim, and this dealership for all your CDJR needs.
Jon Berenson was great to work with! He helped us find a great car in our price range. He didn’t try to pressure us at all. Roman Clark was great to work with too. He helped us out with the extended warranty and made everything clear to us. Overall it was a great car buying experience.
The best experience I've ever had when buying a vehicle hands down. Their friendly, outgoing, and curious staff made for a relaxed environment. Highly recommend.
"They are the best."
- Very satisfied customer
Friendly sale staff. Service department is the best. Fast dependable service. Service department in and out on time. Repair cost is reasonable and dependable. I purchased 4 cars and will return if I need another.
Last week, I purchased a new Jeep Sahara, which had been a long overdue dream. The Jeep had been ordered by Phil, the Service Manager, sight unseen. Phil worked for several weeks to get me exactly what I wanted. When I came into the dealership, I met John Ferraiuolo, who made the purchasing experience effortless and seamless. He showed me all of the details of the vehicle and even took the time to reintroduce me to driving a stick, since it had been over 20 years. Since the purchase, John has checked up on me several times. I feel like I got not only a new vehicle, but a new friend!
"See Tim Deinlein!"
Tim is not your usual sales rep. He’s a facilitator and find-your-car-wherever-it-may-be-in-region guy! Went out of our way to drive to Heritage for Tim’s magic. Great experience!
"Car purchase experience"
I had a great experience at the Heritage dealership! My sales consultant, Joe Perry, was very informative and actually went out of his way to pick me up from my house to bring me to the dealership. It was a smooth and easy process to get what I wanted. The finance person, Roman, made everything easy and was very informative as well as the internet sales rep Steven.
"Great Experience all around!"
The sales staff at the dealership was very helpful in finding the right vehicle at the right price! Everyone was attentive to the needs and preferences for the type of vehicle and the preferred features as well as being accommodating in providing options with the financing. From the beginning of the process to the end, it was truly a customer friendly experience for buying a car!!