Amazing service! my sales rep mckayla was extremely helpful and so pleaseant to work with. I really recommend this dealership for you next car lease or purchase!
"Joe is #1"
Joe made buying a Jeep Renegade "painless" and positive and he went out of his way to make sure I got what I wanted. He was great to deal with as was Tony! Thanks for a very pleasant purchasing experience guys....from start to finish. I also appreciated the "after sale" contact I received from both of them, to make sure I was happy with my purchase and to see if I had any issues or questions. When I am in the market for another vehicle, I will definitely be back to see you.
.It was a pleasure doing this business with McKayla. She was very helpful and professional in all aspects of this sale.Everyone at the dealership were great to deal with as well.
"Great service, and great staff"
I wasn’t sure if i was ready to trade in my 2011 Avalanche, but after talking with Jon and him showing me what options i had, i felt comfortable letting it go. They worked with me on the price and keeping my new vehicle payments where i wanted them. Thanks again to this team for getting me into my 2019 Ram 1500.
Timothy was very helpful and knowledgeable about the vehicle I was there to purchase. I never felt rushed or pressured into buying. I will definitely buy my next vehicle from him when the time comes.
"Very good customer service Joe Perry is awesome"
- Love my Jeep
This is my second car buying experience at Hertiage Jeep Dodge and Ram at Owings Mills. First experience was not so good but I must say these guys took great care of me this time. Joe is an awesome salesperson he listens and work hard to to meet your needs.
"Vehicle number 9 same dealer same salesperson! "
I've been purchasing from this dealership for past 12 years the dealership is amazing Joe Perry is my salesperson and all of my vehicles I bought through him he just celebrated his 20th anniversary at the dealership and just that should tell you something
John was very helpful! Make this process extremely smooth! He was very knowledgeable and provided many details. I absolutely love my new Jeep! Thanks John!!
"Very easy, hassle free process"
John was terrific. I did not have an appointment & was looking at cars on the lot. (I had, in fact, semi-committed to buy a car at a different dealership.) John asked a lot of questions about what I was looking for and what was important to me. I realized that I did want a larger, safer car than the one I had been considering. This was the first car I bought on my own since my husband died.
John was friendly & patient & I am very happy with the whole process (one I had been dreading.) I would very much recommend John.
"Tim Deinlein "
We were very pleased and easy to communicate with Tim. He is a true professional. He was the only seller who did not criticize the similar trucks of others dealers. He just explained some of the features of these trucks and their differences. I visited a few dealerships (not only RAM dealership) before i purchased a truck. And sales guys at these dealerships told me their trucks are the best. And when i asked why these trucks are the best and better then others, they didn’t give me the clear answer and didn’t tell me the difference. They just told our trucks are the best, better then others, bla bla bla. Well, unlike them, Tim told us all about Ram and everything about the differences between the tracks. Simply put, he helped us make the right choice.
Overall, the purchase process was pretty comfortable and easy. Thanks, Tim!
And when i want to change my Ram to the new one, i will come to yours dealership.