"Great Customer Service and Prices"
- Gineash Ramnauth
I wasn’t expecting to buy a car today, but my salesman Cliff was great and not pushy. He was honest and made me feel great the whole time I was there he updated me with everything, also the Finance guy Roman made this really easy experience for me. Thank you Offlease for my new car.
"Understanding with the costumers needs "
We went on our own to see the vehicles, picked some to check and drive but we were missing something. We talked to the sales agent Dale to explained what we need and he came up with the perfect vehicle and a better offer. Everybody in the sales department was helping a lot to explain everything in Spanish and English we are very grateful for that! Thank you!
"Great customer care"
If looking for a nice used or new vehicle this is the place to come, great customer service. Ask for Big Mo and he’ll be of great help. He definitely takes care of you and answering any questions. 10 out of 10 would recommend to anyone
Salesperson was more than excellent. There was no pressure at any point, in fact, it was the complete opposite. Will definitely recommend this dealer and salesperson to friends and family.
"Love my car!"
Morad ourhalm "Mo" helped me through the entire process from long distance. He stayed in constant communication with me through the process. Flew in to buy my car & the experience was great. Thank you!
"excelent experience "
Mo was super helpful and always there to answer all of my questions and concerns.In a no time I was able to get the loan and in less than 3 weeks I received my baby from Florida here in Ca state.The whole process was easy and fast.Top Notch
"Good but long experience"
Dale was incredibly helpful. There was an issue with the car missing something advertised, and he worked for hours to straighten it out. Because of this issue and some other technical ones, the whole process ended up taking longer than expected, but in the end we got a great car at a good price.
- Dave lipschitz
The staff was very helpful and and gave speedy service. This was our fourth car that we bought here and it has been amazing service every time.
"Outstanding Dealership & Sales Expert Patrick Was Stellar"
- Nina Martin
As a first time buyer at this dealership, I cannot say enough good things about my husband's and my experience at Off Lease Only in Orlando this past weekend. We walked into the busy facility in the afternoon (well-maintained and clean, and humming with activity). The front desk staff were friendly and prompt to greet us and direct us. They quickly set us up with a Sales Associate. Our five-star rating is entirely attributable to Patrick, our outstanding Sales expert, who actually made the experience fun (we never liked car-shopping and making deals in the past). The no-haggle pricing makes everything so simple, as does the easy trading-in process. Patrick took all the worry and difficulty out of trading in our old car and purchasing a low mileage used car in excellent condition. We are so happy with our purchase! Not like any pushy Sales person we have ever worked with, Patrick was earnest, patient, genuine, funny, willing to let us look at several cars, not in a rush, and thoroughly knowledgeable about each vehicle we discussed. With car buying being such a big-decision, we don't like just rushing and buying the first car we test drive. Patrick gave us a chance to really decide what we liked and didn't like. He suggested a good road to test drive and was totally committed to helping us solve the problem of getting rid of our less than desirable car, to upgrade to a nicer one at an affordable price. Keep in mind, we had walked in planning just to window-shop and test drive a vehicle or two; but we hit the jackpot. Patrick's respectful demeanor, easy-going willingness to help, and open/transparent communication style were immediately obvious the minute he shook our hands. (Sidenote: Patrick is a former marine, and God bless him for it.) Needless to say, if you go here, ask for Patrick if he's available (though the other sales experts seemed great from what we could tell). The dealership was very busy, yet we were treated attentively by everyone. The managers were great as well, checking in with us to make sure things we were fine. In the finance office, Roman helped us and was helpful, knowledgeable, and courteous. The whole car-buying experience was positive here, from top to bottom. We even enjoyed a delicious dinner from the on-site Caribbean food truck! Highly recommend, and will definitely purchase our next car at Off Lease Only in Orlando.
"Beautiful car, Great price, No hassle "
Being assisted happened right away. The car was beautiful. It was in good shape and a great price for such a new car with low milage. Very happy over all.
Improvements that could be made- my sales person should have been there the day I picked up the car since I rescheduled pick-up for him.
And dealership emails should have been addressed to me, not my husband, since I was the one who test drove the car, did the paper work and payed the down payment. It's my car and my purchase. It's not the 1950's, women buy cars.