"Great deal and a fantastic experience!"
First of all, I hate the whole car buying experience in general. This time though, Selena made me feel differently. She is extremely knowledgeable, personable and just a great person. I have never felt this comfortable buying a car before. She took the time to show us different models and options. She patiently explained details of the Highlanders we were interested in and never made me feel pressured in the least, I looked around at other dealerships, but we knew from the moment we spoke to Selena, she was who we would deal with in the end. She helped us get a fantastic deal on our Highlander. She is a professional in all respects, Thank you for a great experience!
"Warren Roger Does it Again!"
- Steve Myers
Lease #2!!!! Fantastic experience again! I just leased a 2018 Camry SE. Warren Roger previously helped us lease a 2017 RAV4 back in January. Due to Warren's exceptional professionalism, knowledge and customer service, I went back to Warren for this second lease. He and Ron Nichols , General Sales Manager, were just great realizing I am a knowledgeable no-nonsense buyer. They gave me the facts I needed, with clarity and aggressively proposed a lease that was an easy deal to accept.
If you are looking for a car, fear the typical car buying experience, and truly want a good experience with great cars, see Warren!
"Great experience from start to finish"
Ron and Allie were both knowledgeable and very helpful. I would recommend lia Toyota and their team to anybody! They both went over options that would fit our needs best. And made the whole transaction smooth and easy!
"Like buying from friends!"
We could not be happier that we chose Lia Toyota for our purchase. Allie greeted us outside and from that point on was outstanding. The manager Ron was present several times during the deal. We felt that they really treated us fairly. We look forward to using the service department and building our relationship from here with the lia family. Amazing experience!!
"Great Experience "
I worked with Ron Nichols and Selina Dutcher and they made my buying experience a very enjoyable and easy experience I would recommend anyone to come here.
"WILL be back! "
A few weeks ago I went into Lia Toyota of Colonie and surprisingly left with a beautiful new 2017 Rav4 lease (that same night!) I had walked in expecting to leave disappointed and empty handed. I anticipated pushy sales people, crappy prices and a lot of talking at me, not with me but Lia Toyota pleasantly surprised me in every way possible. Their showroom, sales staff, selection, prices.. my entire experience was unlike any other! I was a human, dealing with, humans. What was this place? That evening I worked with Selena Dutcher and a gentleman named Ron Nichols. Selena was so patient with all of my questions and working with both Ron and Selena made what is normally a difficult and exhausting process a breeze- Selena and Ron worked flawlessly together, something that I was impressed to see. They both were kind, personable, informative, knowledgeable, and I never questioned their sincerity. I didn't feel rushed or pressured and that certainly made all the difference in my decision to sign on the dotted line. Ron was well versed in the buying and leasing process as well as various NYS regulations, insurance and DMV laws, transfers, etc. which were not only foreign to me but have never been explained or offered in the past. I was more than pleased with my experience at Lia Toyota and will send anyone who is interested in a car to either Selena or Ron. I continue to love my new car and will definitely be back when my lease is up!
Had a great and quick experience with Sarah at Lia. Didn't have to worry about anything and she was very professional and helpful throughout the entire process.
Other Employees Tagged:
Car buying has been super scary for me until I met Ron at the Lia Group. Ron was so professional and made me feel very comfortable during my shopping and buying experience. I can't thank you enough for making my time at your dealership pleasurable and less stressful. I will refer all my family and friends to you.
Ps... I love my new ride 🚗
"Easy, Painless car buying Experience!"
Sales Manager Ron Nichols and Sales Associate Brian Rae made my experience with Lia Toyota in Colonie AMAZING! I was recently in a car accident and both of them made getting into a new, reliable car a great, painless experience. My new vehicle is everything I wanted at a great price! I will continue to do my business with them, as well as refer my friends and family to Lia Toyota!
- Christine Sellick
Very professional! I you buy all your cars from Ron and so does my family. He has best customer service and I care about peoples wants and needs