"Great experience from start to finish"
Ron and Allie were both knowledgeable and very helpful. I would recommend lia Toyota and their team to anybody! They both went over options that would fit our needs best. And made the whole transaction smooth and easy!
"Like buying from friends!"
We could not be happier that we chose Lia Toyota for our purchase. Allie greeted us outside and from that point on was outstanding. The manager Ron was present several times during the deal. We felt that they really treated us fairly. We look forward to using the service department and building our relationship from here with the lia family. Amazing experience!!
"Great Experience "
I worked with Ron Nichols and Selina Dutcher and they made my buying experience a very enjoyable and easy experience I would recommend anyone to come here.
"WILL be back! "
A few weeks ago I went into Lia Toyota of Colonie and surprisingly left with a beautiful new 2017 Rav4 lease (that same night!) I had walked in expecting to leave disappointed and empty handed. I anticipated pushy sales people, crappy prices and a lot of talking at me, not with me but Lia Toyota pleasantly surprised me in every way possible. Their showroom, sales staff, selection, prices.. my entire experience was unlike any other! I was a human, dealing with, humans. What was this place? That evening I worked with Selena Dutcher and a gentleman named Ron Nichols. Selena was so patient with all of my questions and working with both Ron and Selena made what is normally a difficult and exhausting process a breeze- Selena and Ron worked flawlessly together, something that I was impressed to see. They both were kind, personable, informative, knowledgeable, and I never questioned their sincerity. I didn't feel rushed or pressured and that certainly made all the difference in my decision to sign on the dotted line. Ron was well versed in the buying and leasing process as well as various NYS regulations, insurance and DMV laws, transfers, etc. which were not only foreign to me but have never been explained or offered in the past. I was more than pleased with my experience at Lia Toyota and will send anyone who is interested in a car to either Selena or Ron. I continue to love my new car and will definitely be back when my lease is up!
Had a great and quick experience with Sarah at Lia. Didn't have to worry about anything and she was very professional and helpful throughout the entire process.
Car buying has been super scary for me until I met Ron at the Lia Group. Ron was so professional and made me feel very comfortable during my shopping and buying experience. I can't thank you enough for making my time at your dealership pleasurable and less stressful. I will refer all my family and friends to you.
Ps... I love my new ride 🚗
"Easy, Painless car buying Experience!"
Sales Manager Ron Nichols and Sales Associate Brian Rae made my experience with Lia Toyota in Colonie AMAZING! I was recently in a car accident and both of them made getting into a new, reliable car a great, painless experience. My new vehicle is everything I wanted at a great price! I will continue to do my business with them, as well as refer my friends and family to Lia Toyota!
- Christine Sellick
Very professional! I you buy all your cars from Ron and so does my family. He has best customer service and I care about peoples wants and needs
I have purchased my last "5" vehicles from Ron Nichols and have always had a great experience. He is very professional and I have always felt to be well taken care of. Ron Nichols is customer service oriented and cares about the customer's wants and needs. I would (and do) recommend Ron Nichols to be your sales contact, as it is great to have your own personal "car guy".
Other Employees Tagged:
Selena Dutcher, Brian Rae
"Excellent customer service!"
- Cara Isabella
Ron was very professional and exerted excellent customer service. It was very obvious that he listens and is attentive to the customers needs and wants. I will certainly be a repeat customer!