Ronald Lazo
Ronald Lazo at INFINITI of Van Nuys

Ronald Lazo

Service Director

INFINITI of Van Nuys

5455 Van Nuys Blvd
Sherman Oaks, CA 91401

4.7
44 Reviews
4.7

44 Reviews

Write a Review

Languages Spoken

English English

Spanish Spanish

44 Reviews of Ronald Lazo

October 01, 2023

Dealership Rating
Employee Rating

They did a great job. sometimes you may feel a little bit uncomfortable but they will make you happy after that. More

by bingshen
Recommend Dealer
Yes

April 25, 2023

Dealership Rating
Employee Rating

good service i have no more to say at this time service was good and clean More

by rwolfson7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Safian

April 22, 2023

Dealership Rating
Employee Rating

Efficient professional service. Easy to schedule. Work and cost of work was well-explained. Future maintenance items explained. More

by GlobalCrawler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Rodriguez, Service Dept, 5 Stars for him. Did not see Mr. Lazo

April 16, 2023

Dealership Rating
Employee Rating

I have to make it right, 2 or 3 weeks ago I was involved in a situation very unhappy that involved a dealership, I was very upset for how things turned from one second to another and how bad ,they were look More

by Fernandoochoa878
Recommend Dealer
Yes

Other Employees Tagged: Santiago vaes

November 25, 2022

Dealership Rating
Employee Rating

I like the dealership. The staff is good , they communicate with their clients have deals on sales and service. More

by Edferrante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2022

INFINITI of Van Nuys responded

Hi Edferrante, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2022

Dealership Rating
Employee Rating

Staff were friendly but I was not pleased with the haggling of prices during the transaction. I guess this is a necessary procedure for dealers. I would like to have a no haggle experience when purcha More

by martinezmelvin55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2022

INFINITI of Van Nuys responded

Martinezmelvin55, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Van Nuys! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2022

Dealership Rating
Employee Rating

Great service. Always the best. Service manager Rudy is terrific and helpful. Keeps me informed every step of the way. More

by pkellard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2022

INFINITI of Van Nuys responded

Hi Pkellard! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Infiniti Of Van Nuys

September 30, 2022

Dealership Rating
Employee Rating

Good customer service, staff is very friendly, and helpful. Waiting area it’s always cleaned.. More

by kurtk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2022

INFINITI of Van Nuys responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 01, 2022

Dealership Rating
Employee Rating

Fernando was so nice, communicative, efficient, and responsible. It was a great experience getting service. More

by Amanda.calof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2022

INFINITI of Van Nuys responded

Amanda.calof, thank you so much for your high rating! We hope to see you soon!

August 12, 2022

Dealership Rating
Employee Rating

I've been coming here for many, many, years and bought my first new Infiniti and then this second new Infiniti -- why is it underlined in red? -- here and have always had them serviced here. I have driven More

by rozhen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 15, 2022

INFINITI of Van Nuys responded

Rozhen, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Van Nuys! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...

Dealership Inventory (160 Vehicles)

new 2024 INFINITI QX60 car, priced at $46,971
2024 INFINITI QX60
new
Grand Blue exterior
Automatic
Front-wheel Drive
used 2020 Jeep Compass car, priced at $17,595
2020 Jeep Compass
used
Billet Silver Metallic Clearcoat exterior
Automatic
Front-wheel Drive
used 2021 INFINITI QX80 car, priced at $42,995
2021 INFINITI QX80
used
Moonstone White exterior
Automatic
Four-wheel Drive
new 2024 INFINITI QX55 car, priced at $56,855
2024 INFINITI QX55
new
Black Obsidian exterior
CVT
All-wheel Drive
new 2024 INFINITI QX50 car, priced at $41,522
2024 INFINITI QX50
new
Graphite Shadow exterior
CVT
Front-wheel Drive
new 2024 INFINITI QX60 car, priced at $54,578
2024 INFINITI QX60
new
Diamond Black exterior
Automatic
All-wheel Drive