Ross Zuerner

We have purchased new vehicles from Mary Margaret McGowen at Westside Lexus for 20+ years. We have total trust and confidence in the Lexus family. We have developed very close relationships with Mary, Laura at Westside Lexus for 20+ years. We have total trust and confidence in the Lexus family. We have developed very close relationships with Mary, Laura Brown who has been our service department advisor since 2016, and Alex Gifford who provided the technology training and other assistance for our most recent purchase. These are all exceptional, truly caring people and we are deeply grateful for the friendships we have cultivated. We know that other Management have worked behind the scenes to listen to our special needs, and to assure our satisfaction. We commend you all for the exceptional effort you make daily to create such a wonderful environment. Feels like family! More

by dlpierce Verified Customer Verified Customer

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This is my 4th Lexus. I just came back after trying a Lincoln for 2 years. I came back to Lexus because of the service mainly. I’ve been spoiled by the service and will ne I just came back after trying a Lincoln for 2 years. I came back to Lexus because of the service mainly. I’ve been spoiled by the service and will never stray again. More

by t.sandel Verified Customer Verified Customer

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Everybody at the dealership added value each visit. Alex made me a good deal on the perfect car for my needs. Ross Zuerner was instrumental in the process, always looking out for my best interest. Alex made me a good deal on the perfect car for my needs. Ross Zuerner was instrumental in the process, always looking out for my best interest. Thank you Ross and Alex. Santos inspected the car and gave me his expert assessment, which was paramount to me buying the specific vehicle. Thank you Santos. I have utmost trust and confidence in these 3 individuals. I always refer people to Westside Lexus. Mike Hamilton More

by 007 Verified Customer Verified Customer

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The whole transaction is very easy for us during this of the time, and the salesman Danny is very helpful and willing to get the deal done. the time, and the salesman Danny is very helpful and willing to get the deal done. More

by Noelle168 Verified Customer Verified Customer

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Great people great service all the staff is most helpful always John W LODHE iii CRO PRESIDENT LODGE LUMBER CO HOUSTON. Best dealer in Texas always John W LODHE iii CRO PRESIDENT LODGE LUMBER CO HOUSTON. Best dealer in Texas More

by JOHN.LODGE Verified Customer Verified Customer

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A great experience Everybody at the dealership made the purchase process easy. The staff involved went the extra mile on everything. Westside will be the first place I l Everybody at the dealership made the purchase process easy. The staff involved went the extra mile on everything. Westside will be the first place I look for my next automobile More

by charlie s Verified Customer Verified Customer

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Great deals!! Everyone was supper helpful!!! Price was perfect, did and got everything I could ask for! Worked with me on price of car, scheduled all my appointment Everyone was supper helpful!!! Price was perfect, did and got everything I could ask for! Worked with me on price of car, scheduled all my appointments for maintenance and gave me a great view of my future experience here. I love it! More

by ANDROWF Verified Customer Verified Customer

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Waiting area bad Waiting area was dirty, no food or snacks. Lexus of Clear Lake and sterling McCall provided food. WiFi was horrible, speed was less than 1mbps. Wit Waiting area was dirty, no food or snacks. Lexus of Clear Lake and sterling McCall provided food. WiFi was horrible, speed was less than 1mbps. With such a bad waiting area, the service wait was very unpleasant. Will go to other Lexus dealers from now on. More

by TUY_NGUYEN66 Verified Customer Verified Customer

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Outstanding pre owned purchase Best purchase experience ever. Kyle and Bob and everyone made this am awesome experience. What a class act group of folks. Felt like family. Highly re Best purchase experience ever. Kyle and Bob and everyone made this am awesome experience. What a class act group of folks. Felt like family. Highly recommend Westside Lexus for sales or service. They have been one of the best places in Texas for a long time. More

by barrykoch60 Verified Customer Verified Customer

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Waiting for dashboard replacement for more than 3 years I have been waiting for Westside Lexus to replace my 2008 Lexus RX 350 dashboard since 2015 and every time they said to just wait. I'm a Realtor and l I have been waiting for Westside Lexus to replace my 2008 Lexus RX 350 dashboard since 2015 and every time they said to just wait. I'm a Realtor and lots of my clients drive with me and it is so embarrassing for me when my client notice all the dashboard cracks and melting parts ...... Shame on you Lexus and Shame on you Westside Lexus. More

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