Roxann Gilmore

Poor communication and customer service. Wasted my time , only to find out they were going to charge me for what was said to be a “free” service. Very poor service advisors . I hope I don’t Wasted my time , only to find out they were going to charge me for what was said to be a “free” service. Very poor service advisors . I hope I don’t have to go back there again. More

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This dealership service department is terrible. I have been trying to get them to fix my tire since I purchased my car and they keep saying there is nothing wrong even though it lose air. Now today I have been trying to get them to fix my tire since I purchased my car and they keep saying there is nothing wrong even though it lose air. Now today I have to purchase a new tire from them to keep my lifetime warranty on the rest of my tires. My car will never go back there More

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Total professional, and very knowledgeable, this was Neil . The finance lady was extremely helpful and I am changing to always KIA thanks to your staff . The finance lady was extremely helpful and I am changing to always KIA thanks to your staff More

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Desmond was a great salesman who spent the time to explain all of the details of my first new car purchase. I felt very comfortable and was able to sign all of my paperwork very quickly. He made sur explain all of the details of my first new car purchase. I felt very comfortable and was able to sign all of my paperwork very quickly. He made sure I understood all of my new features on my sorento before leaving the dealership. He even followed up with me the following day to make sure I was still in love with my new car!! Thank you Desmond for all of your help! More

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Thank you Neil This is the second car from KIA. Love the Serento and love love our car salesman Neil Patel and he needs a raise! 😂 Thank You This is the second car from KIA. Love the Serento and love love our car salesman Neil Patel and he needs a raise! 😂 Thank You More

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Best of the beat service and deals in USA Awesome service best customer service. Sweat deals. All roads leads to Kia Pensacola. They match words with action. Awesome warranties . Please hurry Awesome service best customer service. Sweat deals. All roads leads to Kia Pensacola. They match words with action. Awesome warranties . Please hurry and take advantage of these deals. Thanks Niel.. More

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