Roy Beck
Roy Beck at W&L Subaru
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Roy Beck | Page 80

Service Manager

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.8
1,055 Reviews
4.8

1,055 Reviews

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1055 Reviews of Roy Beck

March 30, 2021

Dealership Rating
Employee Rating

A very pleasant experience from making the appointment to picking up the car after the completed service. Highly recommend. Thank you everyone at W&L. More

by ahrinda
Recommend Dealer
Yes

Other Employees Tagged: Phil Rizzo

Apr 02, 2021

W&L Subaru responded

Thank you for the 5-stars!

March 28, 2021

Dealership Rating
Employee Rating

W&L was very prompt in making our appointment. We had received notification re email that our Forest needed it's 6 month checkup, etc. The staff is very polite and knowledgeable. We go to W&L for all our More

by dallabough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 29, 2021

W&L Subaru responded

Thanks so much!

March 26, 2021

Dealership Rating
Employee Rating

Exceeds expectations in sales & service. Professional and courteous. Helpful in thinking things through without imposing personal opinion. This is about all we can think of! 😉 More

by evpv01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Phil Rizzo

Mar 29, 2021

W&L Subaru responded

Thanks for the 5-star review! If you need anything else, just let us know!

March 25, 2021

Dealership Rating
Employee Rating

Easy and convenient service! Friendly staff. Affordable prices. W&L provides many customer perks; service coupons, curb side pick up and delivery, and always a friendly smile. More

by dlatsha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Phil Rizzo

Mar 29, 2021

W&L Subaru responded

Thank you, and have a great day!

March 24, 2021

Dealership Rating
Employee Rating

The service was fast and the customer service was friendly and helpful. Comfortable waiting room with snacks and drinks. Highly recommended to those needing service More

by Kate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Phil Rizzo

Mar 24, 2021

W&L Subaru responded

We're so pleased you had a great experience in service! Thanks for the review!

March 18, 2021

Dealership Rating
Employee Rating

Check in is convenient, service was completed in short time. Kept me informed of additional work required and apprised of added cost. Complementary car wash is a plus. More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 22, 2021

W&L Subaru responded

Thank you for the feedback, and have a great day!

March 17, 2021

Dealership Rating
Employee Rating

The people at W&L are great. They take you on time snd do a great job. This is why I use them and would buy there again More

by mfollmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Phil Rizzo

Mar 18, 2021

W&L Subaru responded

Thanks for the 5-stars! If you need anything else, just let us know!

March 11, 2021

Dealership Rating
Employee Rating

My service was for an inspection and, as always, I was treated with courtesy and respect. Thanks to all in the service department. Keep up the good work. More

by DAISYMAY595
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 11, 2021

W&L Subaru responded

Thanks for reviewing the service department!

March 11, 2021

Dealership Rating
Employee Rating

They were informative and helpful in answering my questions. they connected me to the correct people. i continue to need help with learning the bells and whistles of my car. those guys are wonderful. More

by pworobec1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Phil Rizzo

Mar 11, 2021

W&L Subaru responded

Thanks so much! If at any time you need a refresher on the tech that's in your car, just give us a call and one of our knowledge experts can help!

March 10, 2021

Dealership Rating
Employee Rating

Went in for spark plugs and all of a sudden lost headlights and taillights, going back in first thing in am to have this checked out, has to be related :-( More

by Trudgin14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Phil Rizzo

Mar 11, 2021

W&L Subaru responded

Hi and thank you for the feedback. We are eager to help you with this issue. I see our service manager has already reached out to you to assist. If you need anything else, please give us a call at 570.473.3432.

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