Ruben Barrera | Page 25

This was my first time coming to Culver City Chevrolet for a recall where they ask you for your information they give you paper work before and afterwards from 7:00am to 5:00pm for a recall where they ask you for your information they give you paper work before and afterwards from 7:00am to 5:00pm More

by ginam_williams Verified Customer Verified Customer

Helpful 0

Report | Print

REUBEN WAS GREAT, VERY ACCOMMODATING AND VERY NICE. I WAITED OVER 3 WEEKS FOR MY CAR PART, THAT SUCKED! OTHER THAN THAT, IT WAS A PLEASURE. WAITED OVER 3 WEEKS FOR MY CAR PART, THAT SUCKED! OTHER THAN THAT, IT WAS A PLEASURE. More

by TSR-ONE Verified Customer Verified Customer

Helpful 0

Report | Print

Great communication and fast service! I had my oil changed and a recall serviced and both were done within a day and I appreciate that changed and a recall serviced and both were done within a day and I appreciate that More

by charleyfeldman Verified Customer Verified Customer

Helpful 0

Report | Print

Appreciate the service advisor, Ruben's, helpfulness and commitment to scheduling necessary regular servicing. Vehicle ready to be picked up in timely manner, with everything completed. One minor glitch - a commitment to scheduling necessary regular servicing. Vehicle ready to be picked up in timely manner, with everything completed. One minor glitch - after tire rotation, one tire was not brought up to specified pressure, per TPM. Service did go extra mile to research reported Brake Assist warning including test drive and checking service bulletins and reprogramming ECM as a precaution. Service Advisor also noted recall on park shift I wasn't aware of and had that cleared. Great attention to detail there and saved me a repeat trip when GM did send notification in the future. More

by Dan Verified Customer Verified Customer

Helpful 0

Report | Print

Great service in and out record time, always come by with Ruben to do general maintenance since I have the VIP program if you know how it works then you'll save some $ Ruben to do general maintenance since I have the VIP program if you know how it works then you'll save some $ More

Helpful 0

Report | Print

Manager Jose is Garbage..He needs CUSTOMER SERVICE TRAINING..The only thing is that there's a great staff doing his job...!!! Ruben Great Service.. TRAINING..The only thing is that there's a great staff doing his job...!!! Ruben Great Service.. More

by ariel220.ab Verified Customer Verified Customer

Helpful 0

Report | Print

I had to schedule several weeks in advance in order to be able to leave car. However, once I arrived they took me right away, gave an estimate about when car would be ready and gave approximate charges; whic able to leave car. However, once I arrived they took me right away, gave an estimate about when car would be ready and gave approximate charges; which turned out to be less and car was ready sooner than expected. Good experience. More

by Dg Verified Customer Verified Customer

Helpful 0

Report | Print

Great customer service I was able to get in and out at the appropriate time. Also staff was very friendly. Looking forward to returning to get service or next oil change the appropriate time. Also staff was very friendly. Looking forward to returning to get service or next oil change More

by lukeddavisjr Verified Customer Verified Customer

Helpful 0

Report | Print

Service person was great but had to come back one time to fix real problem but he took care of it. It was good after fix real problem but he took care of it. It was good after More

by VNELSON999 Verified Customer Verified Customer

Helpful 0

Report | Print

The staff was was friendly and helpful and quite quick towards my service needs would be returning to service car here in the future thank you towards my service needs would be returning to service car here in the future thank you More

by MMACARIO Verified Customer Verified Customer

Helpful 0

Report | Print