Rubin DeLaCruz
Rubin DeLaCruz at Lithia Chrysler Jeep Dodge Ram of Corpus Christi
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Rubin DeLaCruz | Page 4

Service

Lithia Chrysler Jeep Dodge Ram of Corpus Christi

4313 S Staples St
Corpus Christi, TX 78411

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4.4
174 Reviews
4.4

174 Reviews

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174 Reviews of Rubin DeLaCruz

July 12, 2022

Dealership Rating
Employee Rating

I waited over two hours for an "express" oil change. If that's express I'd like to know what routine would take. Needless to say I was not impressed by their service. More

by WMILROYMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jul 16, 2022

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you were willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

July 12, 2022

Dealership Rating
Employee Rating

We are very happy. We had a back up camera recall. It's fixed now. They completed it very quickly and now the back up camera is not glitching anymore. More

by ggsand11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 12, 2022

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you so much for your excellent review! We are so glad that Rubin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Chrysler Jeep Dodge Ram of Corpus Christi. Please don't hesitate to reach out if you need anything else. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

July 12, 2022

Dealership Rating
Employee Rating

Wonderful quick service. Help me with all my needs. One of a kind experience. Highly recommend More

by FRANKRIOS5866
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rory Ashurst, Steven Dick

Jul 13, 2022

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

July 11, 2022

Dealership Rating
Employee Rating

The service center was good but I took my truck in and they did had to change cam shaft ,lifters and replaced bolts on manifold that were broke . I went to pick up truck and was fixing to leave and I smel More

by Steve C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 12, 2022

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Steve, thank you for taking the time to share your thoughts on working with our team. We're sorry to hear about the issues that arose and would be glad to discuss them in more detail. Please reach out to us directly if you need any further assistance. We appreciate your business and hope to see you again! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

July 02, 2022

Dealership Rating
Employee Rating

First time using - no problems at all. That is nice a nice change in today's service climate. More

by CHRIS@GALELAWGROUP.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 04, 2022

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

July 02, 2022

Dealership Rating
Employee Rating

Power Wagon owner very unhappy with the service dept i will never purchase a vehicle from Lithia again every time i have gone in the service manager Ruben always seems to have issues doesn’t honor his wor More

by HTRAINBJJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jul 07, 2022

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to me directly. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

Jul 07, 2022

HTRAINBJJ responded

Thank you for responding i would be happy to discuss this issue your sales team is awesome but very unhappy with Ruben and the way he conducts himself not professional in any way and I don’t appreciate the way he made me feel like I was trying to get free things and his answers made no sense

June 30, 2022

Dealership Rating
Employee Rating

Very disappointed. . went in for an oil change at 1:30 and was given my jeep back at 4:50, other vehicles were taken in before mine. I guess because they weren't making More

by SLCALVO777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jul 04, 2022

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

June 29, 2022

Dealership Rating
Employee Rating

Good service, timely service, and facilities are nice and clean. I recommend this place. 9/10 More

by CARROLL_WAYNE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 30, 2022

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Chrysler Jeep Dodge Ram of Corpus Christi. Please don't hesitate to reach out if you need anything else. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

June 26, 2022

Dealership Rating
Employee Rating

Always a pleasant experience with the service center everyone is helpful and the service is completed as quickly as possible. More

by DAVMAG682002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 27, 2022

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

June 17, 2022

Dealership Rating
Employee Rating

Professional and courteous staff. Excellent dealership. A great place to go if you want an easy and pleasant experience when buying a vehicle. More

by JSALAZAR730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 20, 2022

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

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