"Great customer service!"
Very impressed with the customer service at this dealership! They went above and beyond to ensure we were happy customers! We live 3.5 hours away and they delivered our X5.
Brett Cloon was very helpful during my car buying experience and was fair and honest. The GM, Russ Berry, of the dealership made sure everything went well. And the business manager, Adam Miller, made documenting the transaction a snap. Overall it was a great car buying experience.
"Between Jonathan and Russell Berry we got the deal we wanted"
Jonathan showed us a few great cars Russell Berry gave us the deal WE asked for , and Grant Stephens directed us threw the paperwork to make it as convenient and easy as he could. AS a TEAM I felt we made a GREAT deal so much that now we have our old BMW serviced threw them which is a 2hr drive for us.
"Fair and quick treatment in our negotiation process."
I don't care to waist time and play games when making a vehicle purchase. The team at BMW got right down to business and we closed the deal in about 20 minutes.
"Matt is AMAZING "
My car buying experience, at BMW of Columbia, was top notch! Matt went above and beyond with finding the right car for me. He was super patient, as I tended to be a little indecisive. Once I experienced the 328i, I knew it was the car for me. Russ also helped out, and man was he ever so patient with my husband! Matt and Russ are class acts! Super relatable and really went above and beyond. Thank you guys!
I want to thank my salesperson Dave for not being pushy and making it easy to purchase my car. It was a pleasant experience all the way around!!
Other Employees Tagged:
"Great dealership... great people!"
I live in Los Angeles and I recently bought a pre-owned BMW M6 from BMW of Columbia. Everyone there was wonderful to work with... they were honest, forthright, and seemed to really care about my experience with them and the car I purchased. I love my M6 and HIGHLY recommend BMW of Columbia. I want to especially mention Dave Watson and Russ Berry... They were absolutely great! Thanks to you both!
Other Employees Tagged:
"Great Experience "
Brett was helpful from the very beginning. All of the employees that I worked with were very friendly and educated. When I found the car I wanted, they worked hard to stay in my budget. It was a great first time car buying expirence and I would recommend this BMW dealership to anyone.
so I think this might be the best place to buy a car in all of America. I have no connection to them and they are hundreds of miles from me. When driving across the U.S. to buy a specific vehicle, trust is everything. They had my trust immediately. You know those experiences where you talk to a salesperson and you feel like you are dealing with a crook.....well this is exactly the opposite. It was like working with a trusted brother. They were honest, kind, great communicators, and took care of me from start-to-finish. I dealt with multiple people at the company...salesperson, accounting, titling, and the general manager Russ Berry. It was an experience I will never forget...maybe I will buy my next car from them even though they are multiple states away. These are the good guys and they will take care of you. Everyone in town says they are the best and they in fact are. My highest recommendation and utmost respect goes to them. i wish I had the words to articulate my amazing experience.
"We were pleased with the overall outcome"
Our overall experience at the BMW dealership has been great Josh and Russ have taken care of all of our needs. We have purchased two vehicles from this dealership in the last 5 months and they have went above and beyond to take care of all of our needs and get us in the vehicle that we wanted.
Clay and Candace