Ryan Barcenas | Page 7

Amazing Experience I had a wonderful experience at Jaguar Land Rover Fort Myers. Ryan Barcenas was very kind and patient. He worked hard to get me into the Discovery I w I had a wonderful experience at Jaguar Land Rover Fort Myers. Ryan Barcenas was very kind and patient. He worked hard to get me into the Discovery I wanted for the price I wanted. Chris Papp made sure I the car was serviced and detailed so I could take it home the same day and Brent Keller came out to my house on a Saturday to make sure I knew how to use all of the features on my car and answer any questions. Scott Reid, was also very kind and helpful. I would recommend the dealership, everyone was wonderful. I also love my new Discovery! More

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Acquiring my new 2017 Land Rover Discovery Sport During my initial visit to the dealership, Rob Beauchesne spent a good 3-4 hours with me helping me select the exact Discovery Sport model, color and During my initial visit to the dealership, Rob Beauchesne spent a good 3-4 hours with me helping me select the exact Discovery Sport model, color and features that I wanted. It turned out that my color, Scotia Grey, was not readily available with the upgraded stereo system that I desired. General Mgr Scott Reid spent a lot of time looking and found two matches somewhere but they didn't have the upgraded sound system. I considered other colors but at the end of the day decided to stick with my original choice, even though it had to be ordered. I was told it would be 3-4 months before I could take delivery. We were delighted when it actually only took 2 months!! As it turned out, Rob Beauchesne was away on vacation when I took delivery of my Discovery Sport but he still took the time to email me to let me know when the vehicle had arrived and that Ryan Barcenas would be taking care of me. He also continued with follow up emails to make sure that everything went smoothly, which it did and that I'm happy with my vehicle, which I am!! Scott was gracious enough to offer me $1,000 off of the purchase price, plus honor my TrueCar certificate and give me a discount on the mud flaps, which I later had installed. Brent Keller spent some time with me on the day I took delivery acquainting me the basic features of the vehicle. I was impressed with his knowledge. We agreed that he would come to my home the following Saturday for another lesson and to program my garage door opener. He never showed. My significant other was able to program the garage door opener. I've been reading the Owners Manual and viewing video tutorials to learn more about the vehicle's features and capabilities. Another small glitch occurred about 2-3 weeks after I took delivery. Debra Conroy left me a message on a Thursday afternoon confirming my service appointment the next day at 09:00. I had never made a service appointment nor had I been notified if the mud flaps had come in. I work Mon-Fri. Unfortunately, I didn't play her voicemail until Saturday. Other than those two glitches my overall experience was excellent. I especially cannot say enough about Rob Beauchesne's knowledge and dedication. At no point did I ever feel pressured. To say that he was incredibly helpful is an understatement. More

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Land Rover of Fort Myers is GREAT! Ryan Barcenas and Scott Reid were very helpful with my car purchase. Both of these guys made my car buying experience a good one! Ryan answered all Ryan Barcenas and Scott Reid were very helpful with my car purchase. Both of these guys made my car buying experience a good one! Ryan answered all of my questions and was very knowledgeable about all of the vehicles. Scott Reid made sure I got the best interest rate on my lease and got my car payment were I wanted it to be. Big thank you to them both!! More

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Great experience We went into this dealership one day, just looking to test drive. Between the knowledgeable staff, great customer service, and fantastic pricing, we b We went into this dealership one day, just looking to test drive. Between the knowledgeable staff, great customer service, and fantastic pricing, we bought our Jag that day. At no point did I feel that typical "car sales" approach that most dealerships or dealers make you feel. The team was friendly and helpful the whole way. More

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Extremely Knowledgable Sales Associate I recently purchased a vehicle from Land Rover of Ft. Myers and found the dealership to be everything a luxury car dealership should be. We have bee I recently purchased a vehicle from Land Rover of Ft. Myers and found the dealership to be everything a luxury car dealership should be. We have been purchasing MB, BMW & Porsche since 1988 so we feel very confident in saying that our sales associate Ryan Barcenas was one of the more knowledgeable sales reps we have ever interacted with. He made auto purchasing, what at times is a very tedious chore, a seamless experience. His salesmanship/professionalism, before, during and after the sale was exceptional. Along with Ryan, the GM Brian Del Negro and Morgan Kim made a good sales team. I would recommend & visit this dealership for future purchases. More

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Great staff, beautiful dealership. I came from out of state (New York) and traded in my 2011 Audi A5. Everyone I met was great, including Ryan B. and Dan C. Would you believe I would I came from out of state (New York) and traded in my 2011 Audi A5. Everyone I met was great, including Ryan B. and Dan C. Would you believe I would probably travel back to Ft. Myers from NY to work with these guys again? It's true. I'm almost afraid to have to deal with the dealerships in my home area again. It was a great experience. Thanks, guys. More

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customer service Wonderfull service ,professional attention.el Sr Ryan Barcenas puts all effort to explain everything referring to the services they offer and especia Wonderfull service ,professional attention.el Sr Ryan Barcenas puts all effort to explain everything referring to the services they offer and especially in the operation of the car. More

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Courteous and Efficient Process Ryan Barcenas made the transaction "stress free." Dan Collins, Morgan Kin, and the entire staff were professional and attentive during the purchase p Ryan Barcenas made the transaction "stress free." Dan Collins, Morgan Kin, and the entire staff were professional and attentive during the purchase process. I would recommend the dealership and will be a repeat customer as the "Jaguar" line evolves. I finally found my "British Racing Green" dream car at Jaguar Land Rover Fort Meyers. I have found the same level of customer service when dealing with the "Service" professionals at the dealership. Don Roberts More

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"Exceptional transaction from start to finish" First of all we were blown away by the Jaguar inventory on hand! Then Ryan came into the picture. It was really refreshing to work with a true profes First of all we were blown away by the Jaguar inventory on hand! Then Ryan came into the picture. It was really refreshing to work with a true professional that listened more than spoke about our needs. He has great product knowledge and is a true asset to the dealership. Fort Myers Jaguar truly gets it about a first class buying experience! Ryan really streamlined the process and we were out enjoying our new car in record time feeling very satisfied with the whole experience start to finish. More

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Jaguar of Fort Myers It is refreshing to find a dealership that listen to you and not just try to sell you whatever is on their agenda. Ryan was available, ready, knowled It is refreshing to find a dealership that listen to you and not just try to sell you whatever is on their agenda. Ryan was available, ready, knowledgeable and without the typical sales pressure techniques. The delivery process was perfect, just enough information without feature overload. Morgan was great with the finance process and was able to get us an extended warranty for the 2013 Jaguar we already have. We will continue to visit this dealership for sales and service. More

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