"Oil and VT Inspection"
Scheduling was very easy. Good communications prior to appointment with email reminder. Serviced as scheduled and as promised. Nice job. Would recommend to other people.
"I’ve had great service here"
I’ve been coming to Heritage for years and their team provides great service. I feel my car is really properly taken care of, and usually pretty quickly as well.
"Positive, friendly, thorough "
Always a good experience working with Heritage Ford! I always go back to them and wouldn't take my vehicle anywhere else. Thanks guys, always a pleasure!
"Quick and easy "
Had a recall on my Ford f-150 was in and out around hour and everyone was very friendly and committed to quality customer services!!!
"Good service absolutely terrible shuttle service "
The service was great but the shuttle was absolutely terrible. I was told it was going to be 15 mins late it ended up almost an hour. Then we left in the shuttle & drove next door to the Toyota dealership to get more people & the driver got out. We waited for over 20 mins there when I finally got out and called a Uber. If they advertise shuttle service they should at least try to be on time & respect that customers need to get to work. If you go to Heritage Ford for service do not rely on the shuttle service, it’s a huge mistake.
I Always have had an excellent experience at this Ford dealership ...I am a regular customer , and will continue to be. 5 star all around!
"Highly recommend "
Everyone wants to make sure that your happy with your vehicles service. I am very happy with my decision to purchase and have my vehicle serviced at Heritage.
Dropped my truck off Thursday night, oil change/check engine light/swap gas filler neck. Had to leave it for the weekend because the bolts holding the tank in were rusted. It was done Monday morning at 10 am and it didn’t cost and arm and a leg! Great service, they keep you up to date, and they are honest! Going back for more services and for new vehicles. 10/10. The service guys deserve a raise!
"A+ Sales & Service Experiences!!!"
My Latest trip to Heritage was for service. From start to finish I was well informed by Ryan, with kindness, courtesy. Ryan knows his stuff and delivered knowledgeable answers to all of my many questions. A true asset to Heritage Ford!
Kyle and I went on a diagnostic ride, which can be awkward, but Kyle made it painless and actually enjoyable. Although he didn't have the answer just then, 8 hours later they had the problem figured out. The following week a dropped off my truck for a pretty significant repair and it was completed a few hours ahead of schedule. When I picked it up, I thought there was still something wrong because of a slight clicking noise. Right then and there, Kyle jumped in the truck with me and went for a ride. Although this tiny issue (I didn't know) was NOT part of the original repair, Kyle dropped me off and put the truck right back in the shop. 10 minutes later he handed me the keys and said,"All set, it was just a loose rear wheel hub". I was a little embarrassed but thankful.
The team at Heritage Ford works together like a well-oiled machine. Fast, efficient and they do the job RIGHT! And I'm a hard guy to please.
Thanks a ton Ryan, Kyle and the rest of the team at Heritage!
Other Employees Tagged:
, The lady closest to the bay door in service and whom ever actually did the work on my truck!
For a routine service it took way too long 1 1/2 hr for a simple oil/filter change. Be mindful of people’s schedules