Ryan Ortiz

I had a 2018 Fusion that I took to them for repair. They told me that the part was stuck on a boat in the middle of thr ocean. For 5 months they kept my vehicle and put me in a rental. They told me th They told me that the part was stuck on a boat in the middle of thr ocean. For 5 months they kept my vehicle and put me in a rental. They told me they did not know when thr part would come in so I reluctantly bought a new vehicle. Once I bought the new vehicle (that I never really wanted) the part to my old vehicle miraculously came in. My old vehicle was repaired and they put it on the lot to be sold. I tried to explain this to thr manager but he told me his did not have time for me. More

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Not only did my sister have to continue to call and check on the car but they were suggesting work that they HADN'T EVEN checked if it needed it. Then they give the car back back and the interior 😒 is ruine on the car but they were suggesting work that they HADN'T EVEN checked if it needed it. Then they give the car back back and the interior 😒 is ruined and they broke pieces and they want to charge to fix the stuff they messed up. STAY AWAY if u don't want to keep throwing your money down a crap filled toilet. I will update if it gets fixed but the fact it happened in the 1st place is bull & they want to charge to fix the problems. More

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Big shout to Devon Ortiz, Josh and Ryan Ortiz. These guys are amazing. They made this purchase so fun. Awesome people. I highly recommend it are amazing. They made this purchase so fun. Awesome people. I highly recommend it More

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Devon Ortiz was my salesman throughout this process. He came to our home, showed us the truck, explained numbers. Matt Morgan the GSM worked to get us approved and Jess was great in finance. The team work came to our home, showed us the truck, explained numbers. Matt Morgan the GSM worked to get us approved and Jess was great in finance. The team worked out all the details and got us a great deal on the truck we wanted. Thank you Dick Smith Ford!! More

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Wayne was terrific! He is very helpful and friendly. I highly recommend him to anyone looking for a painless car buying experience. You won't be disappointed. highly recommend him to anyone looking for a painless car buying experience. You won't be disappointed. More

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My car was totaled out a week ago and I don’t have very good credit. I was super stressed out about how I was going to get a new car. Wayne Eagle, James Leathers and Jess in financing were all so kind, com good credit. I was super stressed out about how I was going to get a new car. Wayne Eagle, James Leathers and Jess in financing were all so kind, compassionate about my situation and they all worked very hard to get me in the vehicle that I wanted. I felt very comfortable with the whole car buying process. The price was amazing and they showed me all of the features in the vehicle and helped me set up the Ford Pass app! After all of the stress that I have been through this past week, I am super grateful to Dick Smith Ford for working with me and getting me the best deal! More

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I had an awesome experience at Dick Smith Ford. Devin Ortiz was my salesman and he was amazing! He found me exactly what I wanted and more. The entire team is amazing, truly. They care about their custom Ortiz was my salesman and he was amazing! He found me exactly what I wanted and more. The entire team is amazing, truly. They care about their customers and it shows that their #1 mission is their customers happiest.Tyrone was my finance guy and made the process so smooth and easy! I want to give a big thanks to all of them but especially Ryan Ortiz for making it all happen! I highly recommend this dealership if you have any vehicle needs! 10/10. More

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This was my first time buying a car and Devon Ortiz made This was my first time buying a car and Devon Ortiz made the process very enjoyable and smooth! Devon went above and beyond to make sure I was in th This was my first time buying a car and Devon Ortiz made the process very enjoyable and smooth! Devon went above and beyond to make sure I was in the car I wanted with all the features as well. He was honest and answered all my questions and provided great information that helped me with my decision. Ryan Ortiz also made sure I was being well taken care of. Tyrone Jackson helped in explaining and walking me through all of the financial paperwork and was very helpful! I would highly recommend Dick Smith Ford! Thank you! More

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Recently bought my new 2020 Ford Explorer XLT from Devon O. He is a great salesman! Made the process super easy, communicated every step and continues to check in and make sure the new car is treating us we O. He is a great salesman! Made the process super easy, communicated every step and continues to check in and make sure the new car is treating us well. I’m so thankful for Devon and all of his hard work and not giving up! He found us the perfect car for our needs. Thank you so much Devon and the Dick Smith crew!! More

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Matt , Ryan and Jim were great to work with because of their work efforts I went from a Fiesta to a Fusion SE. Would recommend everyone looking for great service and great people come to Dicksmithford. their work efforts I went from a Fiesta to a Fusion SE. Would recommend everyone looking for great service and great people come to Dicksmithford. More

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