"Service department dented up our van "
I bought a brand new Dodge Caravan in 2014 from Taylor Chrysler Dodge. A few months ago it started acting weird. We brought it in to their service department twice before they figured out what was wrong. They called and told my wife that the spark plugs needed to be replaced which only had 40,000 miles on them and are rated at 100,000 miles. Only 1 spark plug needed to be replaced which was a casualty to the original problem. While our van was in their shop they ran into another car and dented up the rear right door. Since we were previously unhappy with their service, we asked to have someone else fix the door at their cost. Our quote to fix it was $2900 and they only want to pay $1700 of it. It’s been almost impossible to reach them by phone to discuss this. Our van still seems to be acting weird as well. We are very dissatisfied with our experience and all issues are currently unresolved.
""I didn't plan on buying the jeep..""
I purchased my first vehicle from Taylor (the process then was fantastic) and after a few years I decided I wanted to drive something new. I found a new Jeep that I really liked so I drove to check it out without any intentions on purchasing it. I threw out some prices that I could work with, got my car priced, and somehow I drove home in the Jeep that I wasn't going to purchase. Everyone at Taylor is there for the customer and they'll do (basically) anything to help the customer get what they want and can afford. No doubt, I will continue to trade and buy at Taylor.
"2018 Ram 2500 MegaCab"
- Ronald J Unger
Sergio Garcia II is an awesome salesman, he managed to find a truck to replace our 2015 2500 Crew cab. We are always treated like family whether i am buy a new truck or I need service.
Everyone at Taylor are fantastic.
"New car buying experience "
Brandon and Charles made our new car buying easy and friendly. They answered our questions and made the ordering of our new Jeep stress free. Would suggest them and dealership to anyone buying a new or used car.
"Chrysler 300 repairs"
I had a major problem with my car and had Warranty issues. Manager of Service Department resolved problem. I'm a retired person and every dollar counts as well as a reliable car. I'm a very Thankful Customer and love Taylor Chrysler Dodge Jeep Ram and their Service Department!!
"Amazing friendly efficient service"
Working with Joe was easier then any customer service experience I have had. He was friendly, knowledgeable and efficient. He didn’t try to hassle us into something we didn’t want or couldn’t afford. The whole staff was friendly and ready to help us. We even ended up going back a week later and buying another vehicle!! I would definitely recommend Taylor Dodge and Joe Clark to anyone looking to get into a vehicle.
"Taking care of family"
This is I believe my tenth or eleventh vehicle purchased from this dealership. Every time I purchase a vehicle from here the experience gets better. You are treated just like family. They will put you in a vehicle that they know is best suited for you and your needs. Not the vehicle that will help their bottom line. I would highly reccomend this business to all of my friends and family
"Fixed a troublesome issue!!!! Thanks!!!"
I have had an ongoing issue with my vehicle and no one could find it. Taylor techs took the time to get it fixed. Thank you so much. Randy and Jimmy coordinated everything for me with Ryan. 5-star service here, feel free to bring your vehicle and trust that it will be taken care of.