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Saad Baker
Saad Baker, Service Writer, Maxon Hyundai-Mazda
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Saad Baker

Service Writer

Maxon Hyundai-Mazda

2329 US Highway 22 W
Union, NJ 07083

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1 Review of Saad Baker

January 28, 2018

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Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Amazing customer service"

- mmiller6605

I purchased a new 2016 Mazda 3. The only thing that was off about the purchase was that I didn't receive an owner's manual or a spare key. I let the salesman know that these things were missing and I was told that he would personally see to it. A year passes and I still don't have either one. During that time, I made several phone calls / visits to the dealership and still, the situation had not been fixed. During my recent visit to the dealership, I spoke with a new manager and explained the situation. He could tell how stressed out I was. With a smile, he told me that everything would be ok and that he would fix the problem. After a few minutes, he returned with an owners manual and a spare key. I am relieved and also grateful to the manager for correcting this situation within a short time. Thank you!

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Recommend Dealer
Yes

Other Employees Tagged: Anthony Terrezza

Jan 29, 2018

Maxon Hyundai-Mazda responded

Dear Maxon Customer, Thank you for your feedback and a 5 star review! It was our pleasure to help make your Maxon experience a success! Congratulations on your new car! Nicole Smyth, Maxon Customer Service Mgr.

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