Sachi Utsunomiya

I'm glad I chose South Bay Lexus.Sachi was able to pick I'm glad I chose South Bay Lexus. Sachi was able to pick out a great car for me according to my needs. She explained everything in detail and I unde I'm glad I chose South Bay Lexus. Sachi was able to pick out a great car for me according to my needs. She explained everything in detail and I understood it very well. I will continue to consult with them for any services I need. More

Helpful 0

Report | Print

Sachi has been helping me very well. She is very friendly and provided me with the details of each function and equipment of the vehicle. and provided me with the details of each function and equipment of the vehicle. More

Helpful 0

Report | Print

Great service and professional suggestions were provided by Sachi Utsunomiya. Thanks for her help, I was able to find my right Lexus. Paper works and waiting time was pretty short. Everything went smoothly. by Sachi Utsunomiya. Thanks for her help, I was able to find my right Lexus. Paper works and waiting time was pretty short. Everything went smoothly. Thanks again for the help! More

Helpful 0

Report | Print

Awesome! Our experience with Sachi Utsunomiya was awesome! She is courteous, professional and very personable too. We secured the vehicle we wanted and at the Our experience with Sachi Utsunomiya was awesome! She is courteous, professional and very personable too. We secured the vehicle we wanted and at the price we wanted. We would definitely recommend her to our family and friends! In fact, she was recommended to us by a very good friend. Please contact Sachi for excellent customer service. More

Helpful 0

Report | Print

Excellent fast service I recently leased a Lexus NX300 from Sachi Utsunomiya and was surprised at how fast and easy the whole process was. She and the staff provided excelle I recently leased a Lexus NX300 from Sachi Utsunomiya and was surprised at how fast and easy the whole process was. She and the staff provided excellent customer service and my wife and I were in and out in no time. I definitely recommend South Bay Lexus for anyone interested in fast and exceptional customer service. More

Helpful 0

Report | Print

Excellent service ever I found out that south bay Lexus has bilingual agent ( Japanese and English ) whose name is Sachi Utsunomiya to assist me to choose the suitable Le I found out that south bay Lexus has bilingual agent ( Japanese and English ) whose name is Sachi Utsunomiya to assist me to choose the suitable Lexus and gave me a lot of good advice. I used to get lease from Beverly hills but I am very happy to change to this dealer. Sachi was very kind,polite and sincere when it comes to my need. The offer was excellent price too. I recommend everyone to chose this dealership. More

Helpful 0

Report | Print

Excellent service Always think of our needs first. They provide such a great service and a great deal. I would not go anywhere else!! Thank you, Sachi!! Always think of our needs first. They provide such a great service and a great deal. I would not go anywhere else!! Thank you, Sachi!! More

Helpful 0

Report | Print

Horrible customer service We leased a Lexus from this dealer. The customer service is very poor. The woman who helped us get our vehicle cared less what type of problems we had We leased a Lexus from this dealer. The customer service is very poor. The woman who helped us get our vehicle cared less what type of problems we had and offered no help. Very rude and unpleasant. We will never go back and never recommend to anyone. More

Helpful 0

Report | Print

Great experience I was relieved chant to go to “any” dealer because of the pressure I’ve felt in years past with other dealers; but Sachi is as so pleasant, I never fe I was relieved chant to go to “any” dealer because of the pressure I’ve felt in years past with other dealers; but Sachi is as so pleasant, I never felt any pressure at all and she made the whole day experience a positive one for me. She is incredibly knowledgeable about the cars and helped me a lot. She even drove home with me and help d me set up my phone and some radio stations, my garage door opener and taught how to iuse several of the features that my car has. I felt like I was doing business with my best friend. More

Helpful 0

Report | Print

Good experience with this dealer, This is the first time that I buy the car without pressure . Sachi, the sale representative , she is very friendly, honest and she find the car that I This is the first time that I buy the car without pressure . Sachi, the sale representative , she is very friendly, honest and she find the car that I want even though this car is not in her dealer. The whole process goes smooth and quick. Thank you Sachi and Torrance Lexus dealer More

Helpful 1

Report | Print