Safue Alailima

Jacob is truly exceptional, embodying the qualities of an outstanding individual and an exemplary salesman. His courtesy, friendliness, thoroughness, knowledge, professionalism, and impeccable manners are tr outstanding individual and an exemplary salesman. His courtesy, friendliness, thoroughness, knowledge, professionalism, and impeccable manners are truly commendable. As someone who values exceptional customer service, I can confidently say that Jacob exceeded all expectations. I wholeheartedly endorse him and will not hesitate to recommend him to friends and family. More

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I went in looking for a used Kia Niro and they were amazing in showing me the car. When we went to look at the financing it didn't work for my situation, but Sam & Alyssa & Safue did an outstanding jo amazing in showing me the car. When we went to look at the financing it didn't work for my situation, but Sam & Alyssa & Safue did an outstanding job going above and beyond expectations. I ended up being able to lease a brand new Kia Forte for way less of a monthly payment than the used car. I can't say enough about Kia of Mission Viejo and their stellar service! I highly recommend! More

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I've been buying cars for around 50 years and this was the best experience ever! Everyone treated us like family! Would recommend this dealership to all my friends and family! the best experience ever! Everyone treated us like family! Would recommend this dealership to all my friends and family! More

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Made us feel welcome. Answered all our questions, we got the car we wanted. Thanks! Answered all our questions, we got the car we wanted. Thanks! More

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Keivan was super helpful and made the whole process painless!! I never felt pressured! I highly recommend!! painless!! I never felt pressured! I highly recommend!! More

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Keivan was super helpful and great to work with! ! I highly recommend Mission Viejo / Patterson Kia!! ! I highly recommend Mission Viejo / Patterson Kia!! More

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We had a great experience working with Keivan. I didn’t feel like he was trying to sell us on features we didn’t want or need, he was practical in helping us choose the right trim based on our use I didn’t feel like he was trying to sell us on features we didn’t want or need, he was practical in helping us choose the right trim based on our use of the car and wasn’t pushy when we were trying to make a decision. The dealership was also very accommodating as we came with kids, finding something for them to watch while they waited and even provided lunch. Would happily return to the dealership and work with Kievan again. More

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Great costumer service thanks Keivan for your help AAA+ highly recommend this dealership , Jhon the manager was super nice and friendly highly recommend this dealership , Jhon the manager was super nice and friendly More

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Roos has been awesome to work with. He is very knowledgeable about the vehicle lineup and allowed us all the time we needed to make a decision on which car we liked best. He is a kind a He is very knowledgeable about the vehicle lineup and allowed us all the time we needed to make a decision on which car we liked best. He is a kind and never made us feel pressured to buy. More

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Phenomenon service! !! Samantha was wondering and amazing who deserves 10 stars from us. We've been working together since June 2023 and she was super patience througho !! Samantha was wondering and amazing who deserves 10 stars from us. We've been working together since June 2023 and she was super patience throughout the process. She promised us a car (our preference) and she delivered. She's a true reason we became Kia's customer. The most pleasure person to work with. Other staffs, from the parking lot to the office, was friendly and attentively which made us so welcome. Thank you so much Samantha!!! More

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