Thank you for your review! We appreciate your business and look forward to serving you in the future!
October 16, 2018
"Lack of Competence in Service Department"
Service department will fail miserably to complete recall and warranty work. Buyer beware!!! Don't expect Dan Cummins to stand behind their warranty. Lifetime Powertrain is a joke when their "Mechanics" can't perform simple recall and warranty work!
Mr. Moss, thank you for taking the time to leave us this feedback. I know our Customer Relations manager Ms. Christina Z has reached out to you, and we are currently working to resolve your concerns. Our greatest apologies for your frustration, and please know that we will do all in our power to make this right with you. Looking forward to serving you further. - Megan Saxey, BDC Director 859-340-1755 x 322, firstname.lastname@example.org
August 01, 2018
"Service Department "
Had a plastic cover come loose under the engine that dragged and made noise. They fixed it in less than an hour when I brought it in without an appointment. Very friendly staff, everyone asking if they could help or get me something.
Great dealership m, will probably buy my next vehicle here.
Thank you so much for choosing the Dan Cummins Chevrolet service department! We appreciate your business, and look forward to serving you again in the future. - Megan Saxey, BDC Director 859-340-1755 x 322, email@example.com
July 28, 2018
"Great Dealership !! Very Friendly Staff"
Great Dealership. Had oil change and tore rotation. Everyone in the service department were friendly and very nice. Although I bought a Toyota Tundra from them. I will still take it there for service.
Thank you so much for the stellar review! We love having your as part of our Dan Cummins family, and will always take care of you whether sales or service. Have a wonderful day and please let us know whenever you need any additional assistance. - Megan Saxey, BDC Director
July 02, 2018
Always friendly staff with work done in a timely manner. Very efficient with explaining details of service, kid friwndly waiting room. Best experience with a dealer I've ever experienced by far
Thank you so much for the stellar review! We love being your preferred dealership, and look forward to providing superior service for many years to come. Have a wonderful day! - Megan Saxey, BDC Director
June 27, 2018
"Great team great place"
All went well wonderful team. Great people and a great place to purchase a car. Have put 56,000 mile on my used traverse and had little if any problems
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