"Knowledgeable, helpful, and very accommodating"
- don4 14 12
Sam was so helpful and patient with all our questions. He knew or found out how to resolve our requests, and really went out of his way to make our choices work and to accommodate a special situation. We liked the quality dealership and Sam certainly upheld the reputation.
"Great customer service"
- Great sales experience
When I first met Sam he was kind and considerate to my needs. He was patient in explaining all the features to my new 2018 RX350. He set up my Enform and destination. I am a loyal customer for life.
Other Employees Tagged:
Thanks to Sam for coming over to my place to familiarize me with many options that Lexus has it. Very impressed with his personal attention and friendly nature. He is truly an asset to your dealership. i would highly recommend my friends and relatives to your place, especially to Sam
Excellent service provided by Sam. So impressed!! I would recommend your place to my friend. He is the best salesman in the area. Thank you Lexus of silver spring.
Other Employees Tagged:
"Good dealer, hard working"
If you think the point of good dealer is just the price, you definitely underestimate this job. Sam has really good services. From buying the new car to finally selling it, he has been worked with me for two and half years. To be honest, his service save me a lot of time and always helpful. You just can’t go wrong with him.
"Sam is kind and thoughtful"
I met Sam today and he was extremely knowledgable about the automobiles that we discussed. At all times he was very polite and thoughtful in our interactions. Although we did not purchase a vehicle today I would highly recommend him if you are interested in a trustworthy and no pressure sales person.
"Sam took care of my mother-in-law!!"
Sam is a very honest and helpful consummate professional. He helped my mother-in-law with her Lexus needs. She was so happy with him. That’s the kind of quality service and attention that Sam gives to everyone! Go Sam!
- Ron W
Finally sold my GX470 after 12 completely satisfied years of use which we originally purchased at Lexus of Silver Spring. Naturally I returned to the same dealership to purchase a 2018 RX350. Sam greeted me and professionally walked me through the entire purchasing process. He could not have been more accommodating or pleasurable to work with. He actually made the experience enjoyable and as stress free as purchasing a new car could possibly be. I did my homework in advance and know I received a great deal! Sam and this dealership are first class and provide great service. Thanks for everything Sam. Ron W.
I want to thank Mr. Sam Kim for his patience and professionality. I bought a new Lexus this month, a 2018 and have found myself somewhat stumped by the technology. I have had to call mr. Kim at least twice for help with the navigation system. I ended up coming in and he spent almost one hour going over the features of the car with me again. Still very patient. Thank you Mr. Kim.
- Jenifer h pak
Sam was great. He took me to my mother's house when I was getting an oil change
I live coming to this dealership.