"Customer service was great."
We had a little rough time at the beginning because the first time i went to landers i went specifically to see a GMC and the sales person couldn’t find it, they told him it was sold although in the website it was still available. The sales person called me the day after andIt turns out a sales man was hidding it and to me that’s unprofessional but we were really interested so we went back and Terry took really good care of us. The service department was supposed to fix something on the truck i went to pick it up they said it was done it turned out it was still not working so i had to drive for an hour back and forward to end up leavening my truck there for one more day which was a bit of a inconvenience but never the less they fixed it and it worked out our financial person Erick was also great and took care of us. We are glad we came back to see the truck.
"Buying a Jeep wrangler"
Carsaver.com is the reason I went to landers to buy my Jeep Wrangler Sam Martinez was very helpful answered all my questions. I would recommend landers to others
Every time I go for whatever service I find I have been lied to on different things that I was told was covered under warranty. Than I had to replace a battery that was only 3 years old. Was told my back brakes were fine. Take it somewhere else and was told the pads were bad. I had planned on buying another vehicle after this one is paid off but I won't be coming to this dealership.
"Good experience "
I had a Good experience. Love my ford mustang...friendly sales force....office above and beyond...look forward to doing business with them in the future.
"2019 Jeep Cherokee Purchase, 7-25-18"
My husband and I purchased a Jeep Cherokee, 2019 on July 25, 2018. Our salesman was Sam Martinez. He was very helpful and knowledgeable as he went over the specifics of the car, costs, etc. We had a car to trade in. Sam explained how the trade in worked and then had us talk with Scott Elsberry the sales manager, who also explained things and was very helpful. Sam took us for a ride in the Jeep Cherokee, which we really enjoyed. As my husband wanted a turbo engine, Sam informed us it would be found...and it was! Sam was very friendly, patient and kind as we had lots of questions. We then met with A.J Ridgway, Finance Director. He explained our finance choices in detail. He was very knowledgeable and detailed. He was very nice to work with also. Sam called us on Thursday and said the car was in Norman and he even delivered it to our home. (we are old and really appreciated that!). Sam sat with us for an hour explaining the car and answering more of our questions. We had a very good experience with Landers of Norman. Hayden & Jean McCasland, Norman, OK
Other Employees Tagged:
, Scott Elsberry
"First new vehicle"
Buying a vehicle is time consuming however, Landers made that time exceptional and well worth it. I was not pressed nor did the employees there try to change my ideas or wants. They were all professional yet, treated me as if I was their family. I recommend Landers for anyone seeking to buy a new or used vehicle. That says a lot since I normally do not rate or recommend any dealership. But Lander deserves a 10 star review. Thank you guys for my first new vehicle. I love it!!!
"Excellent service from before I even walked in!"
Everyone was so nice & helpful! The smoothest, quickest car purchase experience ever! I am disabled with a service dog and I was treated like a queen. Keep up the excellent work!
"Our experience was excellent "
Me Martinez was very helpful and polite he helped my boyfriend and I get into a new 2017 truck and we very appreciated it so much!!
"Jeep Grand Cherokee"
Sam was beyond great! He was kind and keep the whole car buying process fun. I changed my mind a couple of different times and he kept up with me and when we finally picked what I wanted, he had all of the paper work and finance ready to go!
"Wonderful fast and easy "
Great service Sam Martinez is the man he was great fast friendly like he’s known you for years finance was in and out no problem no hassle straight to the point Stephen was excellent made it easy no headache