- Brevic99
Second time leasing a Mazda from Sam Velazquez at North Miami Mazda. The professionalism, customer service and overall experience he brings to the table is unmatched. I will be coming back to him for my daughter’s first car later this summer. Thank you, Sam.
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Apr 14, 2021 -
Mazda of North Miami responded
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.
Best,
Robert Kesser | rob.kesser@mazdaofnorthmiami.com | (888) 866-4317
- Eduardo
Sam, you provided a truly excelent customer service, you have so much patience and knworledge about Mazda. It was a pleasant experience buying a car at your dealership. Thanks as well to your managers who help us in this difficult time.
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Apr 07, 2021 -
Mazda of North Miami responded
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.
Best,
Robert Kesser | rob.kesser@mazdaofnorthmiami.com | (888) 866-4317
- Galfred09
The best. The costumer service is excellent and the services in general is very good. I will recommended this dealer to every body who want to buy a car
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Mar 23, 2021 -
Mazda of North Miami responded
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else.
Best,
Robert Kesser | rob.kesser@mazdaofnorthmiami.com | (888) 866-4317
- armandocardoso14
Sam is the best guy to work with at the dealership, he’s very professional and knowledgeable. I definitely recommend him and the dealer, extensive inventory.
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Mar 09, 2021 -
Mazda of North Miami responded
Armando, thank you for reviewing your time spent at Mazda of North Miami. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Sam is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business.
Best,
Robert Kesser | rob.kesser@mazdaofnorthmiami.com | (888) 866-4317
- Manuel
Sam Velazquez is very helpful and knowledgeable. Rest assured he will be along your side on this endeavor of getting a new car. 5 stars
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Jan 27, 2021 -
Mazda of North Miami responded
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else.
Best,
Robert Kesser | rob.kesser@mazdaofnorthmiami.com | (888) 866-4317
- Juanjnice1
Amazing service and safety precautions. I recommend this to everyone. Please continue the great service and I will be a customer for life. I will also recommend.
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Jan 08, 2021 -
Mazda of North Miami responded
We appreciate you taking a moment to leave us this wonderful feedback! The safety and satisfaction of our customers is our highest priority, and we're happy to learn you felt comfortable during the entire transaction. Let us know if there's anything else we can do for you; be it service or sales.
Best,
Robert Kesser | rob.kesser@mazdaofnorthmiami.com | (888) 866-4317
- Mgando
I was a bit concerned, due to Covid-19, of what i could expect purchasing a car. I called Mazda of North Miami and was immediately connected with Sam Velazquez. The process was painless and actually super fast. We had purchased the exact car we wanted in less than 2 hours. Next day when we arrived the car was ready for the test drive, once completed the finance department was ready to sign paperwork. In less than an hour and a half we were on our way home. Oh and did I tell you that included the time Sam helped us sync the phones and taught us how to work the apps!
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Jul 16, 2020 -
Mazda of North Miami responded
We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us.
Best,
Robert Kesser | rob.kesser@mazdaofnorthmiami.com | 305-297-7833
- yllorent
I had an issue that took a few days to resolve and everyone was very helpful. So far I am very happy with the new car.
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Jun 15, 2020 -
Mazda of North Miami responded
Thank you for the feedback! We are happy to hear about your positive experience at Mazda of North Miami, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future!
Best,
Robert Kesser | rob.kesser@mazdaofnorthmiami.com | 305-297-7833
- Emily
Long time customers always top notch sales and service. Car delivered to us and appropriate social distancing was observed. Very convenient and easy to get delivery and make purchase
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May 05, 2020 -
Mazda of North Miami responded
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else.
Best,
Robert Kesser | rob.kesser@mazdaofnorthmiami.com | 305-297-7833
- Mj
Love my CX-5! Purchasing the right car to fit my needs during this challenging time was done in a safe and quick manner thanks to Sam and Mazda of North Miami.
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Apr 30, 2020 -
Mazda of North Miami responded
Thank you for leaving us this review, Mj. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care.
Best,
Robert Kesser | rob.kesser@mazdaofnorthmiami.com | 305-297-7833
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