"Another excellent buying experience with Sama at ToyotaPlano"
I have been a loyal customer of Toyota of Plano for years now, and I cannot say enough about their excellent service. Sama H helped me lease my new Rav 4 this week, and she made the experience wonderful. She is hands down the best customer service rep I have ever dealt with, and I will continue to be a loyal customer. Carlos L also helped me get the lease taken care of, and he was wonderful as well. I have also bought my daughter's Corolla at Toyota of Plano. I highly recommend them to my friends and family.
"Exceptional experience with Sama Hawileh of Toyota Plano "
My experience with Toyota of Plano has been exceptionally well..The service provided by Sama Hawileh was amazing and exceptional a through professional,got me the best price always there to help her clients, answer all their concerns,very responsive,polite and a brilliant sales person.She keeps a follow up with her clients even after the sale, if they have any concerns or need any help with the car.My overall experience with her was outrageous and because of her great service will definitely recommend Toyota of Plano and Sama Hawileh to more people.
Thanks Toyota of Plano and Sama Hawlieh for all the service and care.
Other Employees Tagged:
"'Excellent experience ""
Sama and Toyota of Plano are like family and just bought my 5th car here and would not go anywhere else.Love my new Camry and each and every time I go to Toyota of Plano .Sama is kind and patient and always helpful with any questions I may have and always keeps in contact with me after I leave to make sure everything is ok. She is a great asset to Toyota of Plano.
"Camry purchase "
My experience buying a car with Sama and Kal was outstanding. They were very helpful and knowledgeable and made this experience great for me great job
"Poorly implemented dealer add ons casued a nuisance"
I tried hard to like this dealer - all we wanted is a new car without having to go back for service in the first week - 2800 for upgraded rims and tires only to have them vibrate and all 4 needed to be replaced becasue they were bad.... add on TRD Pro grill not reassembled correctly, missing fastener as well as widshield washer fluid wont dispense. I was under the impression that when you spend 45K on a new car the only time you need to return to the dealer is to buy accessories and get maintenance.... this truck has been returned 3 times within 520 miles. The sales folks are so very nice - service is not detail oriented, the first time the truck was returned to me they merely rotated the tires - I returned within 15 minutes. All the daler add ons were really overpriced - buyer beware when it comes to the details on any daler add ons. Make sure that everything was reassembled properly or just select a different dealer. It's a real pain to keep going back to have things corrected on a brand new car.
Sama is extremely personable and helpful. She worked hard to make sure the vehicle I left with had everything I wanted and more by just being transparent and I will continue to use her in the future!
"Outstanding Customer Service"
Sama, Dean, and Kal were all outstanding in walking me through the process of buying my first car! I would and will recommend Toyota of Plano to my friends and family.
Other Employees Tagged:
, Dean Ciccarelli
My wife and I had a great experience at Toyota of Plano. We thorough enjoyed meeting Sama Hawileh and would highly recommend her to anyone wanting to buy a new car from the dealership. I would also like to send a special shout out to Mirza Begovic. He sold us 2 vehicles in 2014 and was also very helpful with our recent purchases. We will definitely return to Toyota of Plano in the future.
I really want to thank Sama and Kal for taking excellent care of me! I did not think I could stay in my payment range after speaking with multiple dealerships! They went over and beyond to meet my needs and expectations. This is my 2nd Toyota and I will continue to trust them with my business!
"Fast and efficient"
I'm not always the easiest customer to deal with, but Sama H. was able to adapt and tolerate my initial inclination to not trust salespeople to be looking out for my best interests. She took the time to work the numbers between a lease and purchase so that I couldn't say no, making little agreements along the way that led to doing the deal or walking. We both are busy and our time means something to us. So we are alike in that perspective. I have no doubt she is one of the dealerships best "closers".
Kal M. treated me like an important customer, even though I know he was also dealing with much bigger fish (bulk lease contracts).
This is my second car from TOP and I'm very happy that you are moving further north to 121, although I'm sure the service department will be even MORE busy than it is now. But I love those folks too and have developed a nice relationship with a few of those guys/gals as well.
You will be seeing me for the service of 2 vehicles, and my daughter will be introduced to the service team as well as she graduates and takes responsibility for my TOP FJ Cruiser.