I really want to thank Sama and Kal for taking excellent care of me! I did not think I could stay in my payment range after speaking with multiple dealerships! They went over and beyond to meet my needs and expectations. This is my 2nd Toyota and I will continue to trust them with my business!
"Fast and efficient"
I'm not always the easiest customer to deal with, but Sama H. was able to adapt and tolerate my initial inclination to not trust salespeople to be looking out for my best interests. She took the time to work the numbers between a lease and purchase so that I couldn't say no, making little agreements along the way that led to doing the deal or walking. We both are busy and our time means something to us. So we are alike in that perspective. I have no doubt she is one of the dealerships best "closers".
Kal M. treated me like an important customer, even though I know he was also dealing with much bigger fish (bulk lease contracts).
This is my second car from TOP and I'm very happy that you are moving further north to 121, although I'm sure the service department will be even MORE busy than it is now. But I love those folks too and have developed a nice relationship with a few of those guys/gals as well.
You will be seeing me for the service of 2 vehicles, and my daughter will be introduced to the service team as well as she graduates and takes responsibility for my TOP FJ Cruiser.
- Return customer
I had a great experience working with Max. As well as Kal n the finance department. Low stress, straightforward and very personable. Toyota of Plano is the only Toyota dealership we will work with in the Dallas-Fort Worth metroplex.
Sama helped me with my trade in for a new RAV4. She walked me through the whole process, explained everything and was so patient and kind. I will definitely recommend people to Toyota of Plano and Sama specifically!
"Personable, Friendly, overall great experience"
Making my purchase was almost a year in the making and Sama was involved from the start. She was patient with me, and when the time came to make the purchase finally, she was of immediate and great help, working with me to get my dream car. Overall great experience and I'm happy to have gone through Toyota of Plano.
"Sama was great."
- Robin McGuire
I had a great experience. You could tell, they really care about their customers. Sama was informative but not pushy. She laid it all out and let me decide.
"New Car Experience"
Sama, was very helpful and very efficient. She obviously knows her business well. She made the process easy. I will definately recommend her to friends and family.
"Sama Hawileh was very friendly and worked hard,"
Sama was very friendly , very beautiful and worked hard for what we wanted. She said wait here a minute and we waited in the nice cool as she walked the line of cars i. The hot sun. She was very patient we us , especially me lol also Francisco Petez helped us out tremendously!
We thank thoses two individuals for getti g us the car we wanted at the price we wanted.
Other Employees Tagged:
"Moe is THE best!!!!!"
- Ioana Nelson
With Moe’s Help, we purchased a brand new truck for my hubby. Moe went above and beyond to adjust prices, get me the best value for my trade in, explained the new car in details (several times) , waited for me more than 4 hours to show up to the dealership. I truly do not have enough words to describe the experience. Amazing service!!!! Thank you Moe!!!
"d Definitely a pleasant experience!!"
I had leased cars from Toyota of Plano since 2007. In late April of this year my leased car was totaled and I found myself desperately in need of a car. I had leased my last car from Sama so when my insurance gave me the go ahead I called Sama for help in purchasing a new car. She urged me to come in as soon as possible because they had a sale on 2018 Camrys which is what I wanted. I told her I wanted a red one. She said she had one in stock and would hold it for me. In less than 4 hrs I drove away in a brand new red Camry with all the bells and whistles. Plus she fed me lunch!!!
The whole experience with Sama was excellent. I will recommend Sama and Toyota of Plano to anyone who is in need of a vehicle.
Other Employees Tagged: