Samantha Masuguchi
Samantha Masuguchi at Gosch Ford Temecula

Samantha Masuguchi

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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5.0
393 Reviews
5.0

393 Reviews

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393 Reviews of Samantha Masuguchi

November 28, 2025

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Employee Rating

Samantha the service advisor was attentive and helpful. Thank you Sam for the professional experience. More

by Kfox79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2025

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

November 28, 2025

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Employee Rating

Outstanding service at the service department with service technician Samantha. Couldn’t have asked for anyone better. More

by Theguy87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2025

Gosch Ford Temecula responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

November 28, 2025

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Samantha is always knowledgeable, helpful, courteous and mindful of our time. Thank you for all your help. More

by mmhd3846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2025

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

November 28, 2025

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Employee Rating

Sam was great and helpful and her partner Cameron was great at explaining what was done to my car More

by escape owner
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster

Nov 28, 2025

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula. We look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

November 28, 2025

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Best auto repair service in Temecula hands down. I will not take my vehicle anywhere else. If you want professional service with a company you can trust don't go anywhere else. Thank you Samantha! More

by Brian
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 28, 2025

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

November 26, 2025

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Employee Rating

Nick was a great help, he made the process super easy and not stressful at all thanks. More

by Rey Zuniga
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2025

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

November 26, 2025

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Employee Rating

Nick was incredibly helpful and professional. He explained everything clearly and made the whole service process easy. Highly recommend! More

by Gino
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Nick Staffieri

Nov 26, 2025

Gosch Ford Temecula responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

November 13, 2025

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Employee Rating

Samantha was excellent in her work and explained everything to me in a clear way. I appreciate when things are broken down and explained in a simple way. Thank you Samantha More

by Luisdr11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2025

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

October 31, 2025

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Employee Rating

Gosch Ford of Temecula has excellent customer service. They go the extra mile to keep you happy. I’ve felt with a bunch of dealerships. Some are better than others. I rate them at the top. More

by TW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2025

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

October 29, 2025

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Employee Rating

I have purchased two Ford Explorers from Gosch, rep is Terry McDowell, over the past few years. The service & availability of staff has been way above incredible. It is a pleasure being able to have this More

by Tsberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry McDowell

Oct 29, 2025

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

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