"Fast, easy, efficient "
Great experience with Marque. Martin from service introduced me to Marque and it was an excellent interaction. They made it easy to come in and trade my lease for a newer vehicle.
"so far so good ! thank you Kennedy Lidonde"
- George Quist
We started the purchase process of our new 2017 Toyota Rav4 Hybrid back on 7/17.. so far things are going great .. We will be picking up the car on Monday July 24th .. A special thanks to
Kennedy Lidonde... the entire staff there has been great to work with !
George and Pat Quist
"Thank You Toyota! "
Thank you for all your help I truly felt like a valued costumer at Herb Chambers Toyota in Auburn thanks to Imad, Dan, and the Samantha! They new I was struggling on a down payment and they did everything they can to help me. I greatly recommend this dealership to all my friends and family.
- Joanne Rose
My husband and I just bought our 7th new car from Marque Hoenig at Herb Chambers Toyota of Auburn. The fact that we keep coming back to this dealer and salesman says it all.
"Excellence in customer service"
- Marie Ritacco
I have leased all five of my last vehicles from Herb Chambers in Auburn. Of course the product is excellent but the care and attention that I have always received are what keep me coming back. No high pressure. Just good information and assistance from the moment you open the door. Thanks Marque and the other staff members that helped to make it a positive and quick process.👍👍👍👍👍
"Great Car Buying Experience"
I ordered a vehicle back in early September and had a smooth experience with negotiating a trade in and new vehicle purchase. Everyone I interacted with during the process was friendly, respectful, and did not try to take advantage of the situation despite me being a young car buyer. While waiting for the vehicle the internet sales representatives and my sales person were always quick to answer any questions or provide updates on the vehicle status. Once the vehicle arrived, the whole process through finance and vehicle delivery and registration went well.
If you are an educated buyer and would like to avoid the hassle at many of the other Toyota dealers in the area Herb Chambers is the place for you. Excellent customer service!
"2016 Toyota Highlander"
Herb Chambers of Auburn is a very professional and courteous dealership. Highly knowledgeable Staff and easy to do business with. Salesman Jimmy Aldean made this purchase a pleasure. He stays with you throughout the whole process and made sure we were happy! A high recommendation to buy your next car here.
"Waste of time"
Buyers beware! There are plenty of other dealers. I would never recommend an Herb Chambers dealership to anyone. Make the drive elsewhere you’ll be glad you did! I was told they will beat any price and to make them you last stop. Should make them last on your list to want to visit! Wasted over an hour at the Auborn Toyota Dealership before even getting a quote on cars and the kicker was that it was the worst out of any dealership I visited. Then a manager came over to close the deal. Ha, still with the new numbers came back still the worst offer. If two other dealerships are within hundreds why are they thousands off. Just save your time and go elsewhere many big name places this is a big time waste of time. You may have to drive father but you’ll get a better deal!
"Thing where not done rite!"
- PISSED OFF !!!
First they tried to renig on my trade in price
Then they didn't go over all the options of the truck.
I was dealing with a female via phone and Internet. I made a appointment to meet her and buy a truck.
When I arrived she was Like I'm blah blah
But this is the guy who will help you.
That was so uncool !!!
As far as what the truck looked like when I picked it up just average.'They left a small
Scratch rite on the drivers door very noticeable.
They touched it up and it was fine.
All and all I love my new truck !
The dealer not so much.
"Car dealerships have come a long way!"
- myop only
The location was Herb Chambers Toyota Scion in Auburn, MA.
Our interactions with Tim Dalton were very positive. He was very patient in allowing us to try several cars and working through the issues of what we really wanted in an SUV (Highlander). He worked with us on the final "out the door" price of the vehicle and even managed to work with his finance person (Andy) for a better rate than what we were getting at our CU.
All in all a good experience and will certainly go back when the need for another car arises.