Samantha Horne

Always have a great experience at herb chambers Toyota or Auburn. Quick and friendly service! Auburn. Quick and friendly service! More

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Was a pleasure to work with, very easy. Made the buying experience fun and understandable. Made the buying experience fun and understandable. More

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Herb Chambers, and Cole LeBlanc in particular as a sales rep, were beyond outstanding. As a long (10 years+) customer of Harr, I finally had reached my wit's end with poor customer service, and so I was del rep, were beyond outstanding. As a long (10 years+) customer of Harr, I finally had reached my wit's end with poor customer service, and so I was delighted to not only have my needs met at Herb Chambers (HC), but also have my expectations exceeded at every turn. To begin with, HC offers the most efficient and human-centric phone system of all the dealerships in the area. You are not greeted by robot after robot but rather you immediately connect with a human, and then when you are further transferred to a department you get a human again - such a breath of fresh air! Setting up my appointments was easy, and the followthrough after the fact on their end to make sure all my questions were answered demonstrated genuine care and concern for the customer. Cole LeBlanc was a stellar sales rep. He worked hard to not get me what would be the best sell, but rather what I needed. He was patient when I - despite being offered the "we can do XYZ for you if you sign today" move - decided that I needed a night to think. This willingness and patience with my pace and decision making process allowed me to quickly come to the conclusion that I'd be very happy with the service here. They made me feel safe and respected. Cole was not pushy; he was the antithesis of the pushy salesman. He was proud of his product, but he made it clear at every step of the way that working WITH and FOR the customer was more important than making a sale for the dealership... And as a result he got the sale. I would like to stress how HC has blown the competition out of the water for me, and it's hard to deny the fact that they also beat Harr Toyota by nearly $20 a month on the lease I was seeking for the exact same vehicle. I am proud to say that I am now a Herb Chambers customer, and I hope that if you are shopping for a car, you also have the privilege of working with Cole LeBlanc. Thank you Herb Chambers. More

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Did a switch deal on cover for back of truck. For cheap after stock cheap For cheap after stock cheap More

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I previously purchased 4 vehicles from Harr Toyota. This past and previous purchase were from Herb Chambers. I was extremely pleased with these purchases. Samantha Horne had helped me immensely wit This past and previous purchase were from Herb Chambers. I was extremely pleased with these purchases. Samantha Horne had helped me immensely with my 2020 Rav 4 TRD and went above and beyond to make my experience smooth, which made me return. Both Samantha and Chandler went above and beyond to help me with this current purchase I am thankful😊 More

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Alec and Samantha were awesome! Great customer service! Even got me a rental during the humid weather! I love my new RAV4! Great customer service! Even got me a rental during the humid weather! I love my new RAV4! More

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Always a wonderful experience at Herb Chambers Toyota of Auburn. I dealt with Alec. He helped me find the perfect new vehicle and was very knowledgeable. Everything was quick and easy, I highly recommend sh Auburn. I dealt with Alec. He helped me find the perfect new vehicle and was very knowledgeable. Everything was quick and easy, I highly recommend shopping here for your next vehicle. More

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Alec He was a true professional. Got questions answered immediately without the wait let me talk to the manager routine. I wiuld definitely recommend him Got questions answered immediately without the wait let me talk to the manager routine. I wiuld definitely recommend him More

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Bryan and Dylan did everything possible to make sure the buying experience was amazing thank you so much guys! buying experience was amazing thank you so much guys! More

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I worked closely with Samantha Horne to purchase a first time car. She was extremely professional, attentive and answered all of my car buying questions with knowledge and professionalism. She was able to l time car. She was extremely professional, attentive and answered all of my car buying questions with knowledge and professionalism. She was able to locate my dream car and worked effortlessly from start to finish, in a budget I was extremely happy with. Highly recommend her and her team, Monish in finance, and Marque in Sales. Extremely impressive team at Auburn. I will be back! More

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