- Pennsylvania couple
Stopped in to see the new Subaru Ascent and Volkswagen Jetta and ended up buying both. Our salesman, Sanjay Fitzgerald, was extremely knowledgeable about the both car's features, even setting up the Starlink on my wife's new Ascent. With buying two cars at once, we were there long after closing, but Sanjay and Milton Taylor in financing were very accommodating and made the process much easier. This is our fourth Subaru, and the fourth Subaru dealer that we've dealt with purchasing the cars. Heritage was great to work with throughout the process.
"Sanjay was extremely helpful, knowledgable, and really nice."
Sanjay was fantastic from the second we met him. He was extremely knowledgable not only about the cars, but also about pricing, financing, and every in between. Sanjay was extremely helpful, and delightful to work with. I would recommend anyone looking for a car to go see Sanjay, even if you do not think Subaru or VW is for you, you never know until you try, and with Sanjay you know you will be getting the best!
"Great experience at Heritage with Sanjay Fitzgerald!"
Thank you so much for a great car buying experience, Sanjay Fitzgerald!! Such a knowledgeable, polished young man!! He is destined to be a top salesperson! I definitely recommend you!
"No pressure "
Sanjay was a very knowledgeable and friendly salesman. He spent a lot of time with me and let me test drive many Foresters so I could make an informed decision about the options I really wanted and needed. Thanks Sanjay!!
"Great. Quick. Professional "
Our sales rep was fantastic. SanJay Fitzgerald and the sales manager Shawn Davies were great. Sanjays follow up and is overall knowledge was great. Car was ready to go. Sanjay did a great job of walking through the dealership and going over how the service department works.
"Took Outback in for service; drove away with a new Forester"
- Davis,Janice, 2018 Forester
While crossing the lot to pick up my 2015 Outback from its 30K mile service, Sanjay Stachan greeted me and asked if he could help me. I explained that I was just waiting for my car; we talked a little about the car and he asked if I would be interested in a new car. It was the end of both the month and the quarter, and excellent trade-ins were available for good used cars. I really wasn't interested; our car was only three years old and we usually keep them for 10 to 15 years. We chatted a bit about what I would need if I were looking for a new car. He listened, then suggested I look at a Forester: it's a little smaller than the Outback but with nearly identical cabin space; has more advanced safety features; and has an adjustable lumbar support, so I wouldn't need to drive with a pillow behind my back. We took a test drive and I really liked how it drove and felt. We talked pricing and, unlike our previous experience with many salesman-to-manager round trips, we had an agreement after just two conversations. My husband wasn't with me, so we took a 30-mile round trip to show the car to him and get his thoughts. We decided to buy the car. We downgraded from a Limited to a Premium, but we didn't really need what we gave up, and it helped result in an incremental cost only modestly more than what we still owed on the Outback. Sanjay was great to work with. He was very professional and knowledgeable about the distinctions between the Outback and Forester. He listened to my needs and lifestyle and didn't try to push things we didn't need. He was very helpful along the way, even setting up my radio stations and phone connection. I would definitely work with him again. Sanjay's colleagues were very friendly and helpful as well, answering questions in his absence (he was on a test drive with another customer) and providing a brochure.
- Car ing
Everyone was very helpful. We enjoyed the buying experience with Alexsay Nedenko.
Sanja Straham was very knowledgeable about showing us how to operate the upgrades on our car.
His personality is perfect for the job. He would make a great sales person.
"Tech. Specialist Sanja Strachan"
This young man was exceptional. Met us as we came through the door. He was very professional and extremely knowlegible. His personality made it very easy to understand the information. As former teachers we were impressed with his methods to explain this technology.If there is a 1-10 rating he is a 11.
Santos was professional, honest and diligent. He made the vehicle buying process smooth as butter. He answered any questions I had and listened to my concerns. He is a true motoring enthusiast and knowledgeable of his fleet. An excellent experience, complete with a Subie SWAG bag! Great service from an all around great team at Heritage. This is my third vehicle from them and by far the most difficult to find and purchase. These guys knocked it out of the box!
"Easy and smooth transaction"
- Bill V
After going to my local area Subaru dealer and being told that their "no hassle" price (which was no deal) was non-negotiable I took a trip to Heritage Subaru and was able to reach a very fair price (based on Edmonds.com recommend pricing)for a new Outback. They treated me very well and I only wish they were closer for any service and warranty work.