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Sansom Lo
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Sansom Lo
Internet Manager
Northwest Chevrolet GMC Cadillac of Bellingham
3891 Northwest Ave
Bellingham, WA 98226
134 Reviews
Six Good Reasons to Work with Sansom Lo: 1. Experience: With this GM dealership for over six years, eight months and counting 2. Motivation: Supporting son in University of WA & daughter in competitive swimming 3. Honor: Earned a GM gold ring in first year of car business 4. Performance: Consistently selling 18 to 22 cars a month 5. Service: Always take care of customers before, during and after the sale 6. Certified: Certified GM sales consultant
Read moreDealership Experience
11 yrs, 2 mos
Industry Experience
11 yrs, 2 mos
Languages Spoken
Cantonese
134 Reviews
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134 Reviews of Sansom Lo
Verified Customer
Helpful 
January 04, 2024
Great communication will try to work with you on pricing and vehicle is holding up good and vehicle is holding up good More
by tjjohn313
Other Employees Tagged: Joshua Barbo
November 10, 2023
My experience started out great , took a turn for the worst, and had to be saved by a sales manager. The vehicle I purchased has ongoing problems and that’s frustrating (especially for The price) but I worst, and had to be saved by a sales manager. The vehicle I purchased has ongoing problems and that’s frustrating (especially for The price) but I don’t blame the dealership. It’s easy to forget that these are big (sometimes once in a lifetime) purchasers for the customer. My hope is that my experience will be case study for how not to sell a car. More
by chbrbrown
Other Employees Tagged: Johnny Bloxom, Joshua Barbo, Corey Godin, Rob Robbins, Jaden McCann , Timothy Baillie, Brian Callahan, James Sorensen
November 01, 2023
I dealt mainly with Mr Lo. He was very attentive and professional. Also kind and patient. It was my first car buying experience and he made it fairly painless! Josh was als He was very attentive and professional. Also kind and patient. It was my first car buying experience and he made it fairly painless! Josh was also very professional, helpful and kind - which I appreciated a lot. More
by jodie_gamble
Other Employees Tagged: Joshua Barbo
October 28, 2023
Johnny and Corey were awesome. They did everything they could in their power to ensure that I had a great experience. Unfortunately due to some mechanical errors this was not the c They did everything they could in their power to ensure that I had a great experience. Unfortunately due to some mechanical errors this was not the case. I had been saving a long time for my dream truck. When I finally got it the drive home was a nightmare. The check engine light came on after 20 miles and by the time I got it back to NW, the engine appeared to be smoking. Needless to say, this wS not the experience I was hoping to have. More
by pseansemels23
Other Employees Tagged: Johnny Bloxom, Corey Godin
October 25, 2023
Samson was helpful and friendly. It was a good experience buying the new bolt EUV. It was a good experience buying the new bolt EUV. More
by christinepacheco
Other Employees Tagged: Rob Robbins
October 06, 2023
The finance team was very rude and pushy. They made my wife very uncomfortable. Would not recommend. They made my wife very uncomfortable. Would not recommend. More
by grahamflatthimself
Other Employees Tagged: Joshua Barbo, Corey Godin
October 01, 2023
It was a pleasure working with our salesman and he was very knowledgeable about the vehicle and answered all the questions we had. very knowledgeable about the vehicle and answered all the questions we had. More
by don_schandel
Other Employees Tagged: Joshua Barbo, Mario Mata
September 20, 2023
A contract packing outfit. Rob and Samson added two insurance products and misled us about their inclusion as part of our financing agreement. Rob and Samson added two insurance products and misled us about their inclusion as part of our financing agreement. More
by sn
Other Employees Tagged: Rob Robbins
September 20, 2023
Sansom was argumentative and confrontational. I had to ask him to calm down more than once.Minimal customer service from him. Vehicle prep/cleaning could have been better. It basically felt like I had to ask him to calm down more than once.Minimal customer service from him. Vehicle prep/cleaning could have been better. It basically felt like " buy this car and don't ask questions" I believe I drove 3.5 hours to the dealership. I asked if there was anything wrong with the vehicle I was interested in and was told no. Upon arrival noticed the tailpipe was folded in and almost touching the tire. This is what seems to set Sansom off. I got the new vehicle for a fair price and am happy with it but it was the worst car buying experience I have had to date. There was an "error"(?) on my finance paper work that had a extended warranty added to my cost when I had declined all additional warranties offered. Rob said " the guys up front must've done that". I was handed a temp registration and sent out the door. I had to go back in before I left and ask for copies of all my paperwork. More
by suttonhandbconstruction
Other Employees Tagged: Rob Robbins
