"They are amazing !!"
- Mini Girl
It was great to be surrounded by Mini Coopers 😁 They were very professional and made the entire process easy. My car buying experience could not have been better.
"Such a good car buying experience!"
My salesperson Sarah was enthusiastic, knowledgeable and realistic. I told her what my parameters were on the phone and by my appointment (a couple of days later), she knew exactly what to show me. She was up front in all aspects. We got the deal done seamlessly. Thank you, Sarah!
Ferman Mini is great. There was no pressure to buy. Everyone, including finance, wanted me to be happy with my choice of vehicle as well as the terms.
I highly recommend Ferman Mini. The cars? Coopers speak for themselves - fun, fun, fun.
"10/10 would recommend"
I went to two MINI dealers in the area and chose to purchase my car from Sara because she, and the rest of the team I interacted with at Ferman MINI, was excellent. Sara was my salesperson and she was friendly and welcoming from the first visit, to the order, and through delivery 7 weeks later. I found her to be honest and straightforward with her advice and didn't get any impression that she was trying to rush me or steer me in any direction I didn't want to go. Her wealth of knowledge about MINIs, including aftermarket accessories and options, helped me make the best decisions about my purchase and her obvious enthusiasm for the MINI brand is infectious.
While I was waiting for my car to be shipped, I decided to add a MINI accessory. Sara very kindly, and promptly, provided me with an estimate from the service department for installation. When I received the quote, I asked her to please clarify for me why the number of labor hours was so high for installation. She took my question back to the service manager and not only provided me with a detailed explanation but also informed me the service manager had approved a reduction in the hourly labor charge for my purchase. This, I think, exemplifies the level of service provided me not only by Sara but all of the Ferman MINI employees I interacted with throughout the purchase process.
When I traded in my old car and took delivery of my new car, I worked with Joe Cleaver in the finance office. He was similarly friendly and accommodating, allowing me to choose extended warranty and dealer add-on options a la carte instead of taking the "package" approach.
Now I have a killer MINI and am very happy not only with my purchase but also the whole process.
"Number 4 and there will be more!"
This is our fourth purchase from Ferman and Sarah was great. She went over and beyond in helping us with the selection of our new Mini. We will definitely recommend her to anyone looking to purchase in the future!
"The only place I'll by a Mini"
Sara has helped me purchase several Minis and has been great to work with every time. She takes the time to find out exactly what I'm looking for, then works tirelessly to find me the right car and the best deal possible. And I've been treated with the same professionalism whether buying or leasing, new or used.
"Always treated well. "
- 2 Minis
When I walk in, the service coordinators call me by name. Very friendly and knowledgeable. Example is today. Made an appointment for loose fasteners in drivers door. I got there early and they took my car right away and was back in minutes. No hassles and I was out of there. Really fine crew at ferman mini.
"Easy fun experience"
I’ve bought two Mini’s from Sara ... she’s great! There’s never any pressure and she’s always so nice! I will definitely be buying from her again (oh and referring friends/family!)
Often, purchasing a vehicle can be a painful and intimidating process. Not with Sara, as she made purchasing a Mini an amazing experience. She pays attention to every detail to ensure a customer gets the perfect Mini!! She keeps you informed of any issues that might arise through multiple methods of communication. And she celebrates becoming a member of the Mini club!! AMAZING!! 😃 😊 🚙
Sarah and Bob were great and very easy to work with.
We found the perfect Mini and all is well in our world.
I recently purchased my 5th mini and had the pleasure of being assisted by Sara Griffith. Sara makes sure that you leave the dealership with the mini your looking for and of course the best deal possible. She has a real concern for her customers and makes sure they are completely satisfied with all their mini needs.
Thanks again Sara loving my new Countryman!!!